ServiceNow Developer

Required Skills & Experience

• 7+ years of hands-on ServiceNow development experience.
• 3+ years experience in hands on Java experience.
• Experience using ServiceNow SDK or other AI-assisted development tools such as Claude, ChatGPT, GitHub Copilot, etc.
• Experience building custom applications and delivering complex ServiceNow projects.
• Experience integrating ServiceNow with other enterprise applications, APIs, and backend systems.
• Experience building dashboards, analytics, reporting, user authentication, and access control functionality.
• Hands-on experience with ServiceNow workflows, playbooks, scripting, and business rules as well as experience working with ITSM and CSM.
• Bachelor's degree in Computer Science or a related field.

Job Description

Insight Global is looking for a ServiceNow Developer to join one of our largest financial clients onsite five times a week in Dallas, TX. This person will be joining their Enterprise Technology Operations Group. This role will focus primarily on the development of a custom application built on the ServiceNow platform that supports client campaign management, engagement tracking, reporting, and analytics for one of our leading financial services clients. Approximately 80% of the role will involve hands-on application development, requiring the individual to design solutions, build workflows, develop backend data structures, troubleshoot issues, and create scalable functionality that supports a large user base. The remaining 20% will involve working with business stakeholders to gather requirements, understand client needs, and translate those requirements into technical solutions. The successful candidate will develop ServiceNow dashboards and reporting capabilities, build campaign management functionality, create and maintain data structures that track campaign performance and user engagement, and develop authentication, access control, workflow automation, business rules, and integrations with other enterprise systems. This individual will play a key role in designing the application's architecture and leveraging AI-assisted development tools to accelerate the build process.