ServiceNow Developer

Required Skills & Experience

7+ years of hands-on ServiceNow development and platform engineering experience Experience leading complex ServiceNow implementations and/or architecture decisions Advanced JavaScript and Glide API expertise Strong understanding of the ServiceNow data model, ACLs, platform security, and scoped applications Strong ServiceNow ITSM experience Experience with CMDB, HAM, and SAM Hands-on experience with Flow Designer and Integration Hub Experience developing REST/SOAP APIs and enterprise system integrations Knowledge of MID Server concepts and platform automation Experience with business rules, script includes, UI actions, workflows, and custom applications Ability to lead solution architecture, platform governance, and technical delivery while remaining hands-on Experience with platform upgrades, release controls, troubleshooting, and technical standards ServiceNow Certified System Administrator (CSA) Bachelor’s degree in IT or related field, or equivalent experience

Nice to Have Skills & Experience

ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist (CIS), particularly ITSM or another relevant module Experience with additional ServiceNow modules such as CSM, HRSD, SecOps, and ITOM Git experience Automated Test Framework (ATF) experience ServiceNow DevOps tool experience

Job Description

Insight Global is seeking a Senior ServiceNow Developer / Architect for a top enterprise client. This individual will serve as a senior technical lead and platform architect responsible for the design, development, governance, and technical direction of enterprise ServiceNow solutions. The ideal candidate combines deep hands-on ServiceNow engineering expertise with strong architectural judgment and will lead scalable solutions across ITSM, CMDB, HAM, SAM, integrations, automation, and future platform expansion. This is an opportunity to own technical standards, influence the ServiceNow roadmap, mentor developers, and drive major platform modernization initiatives while remaining hands-on with development and delivery.