ServiceNow Administrator

Required Skills & Experience

Qualifications:

• Minimum of 3+ years of experience a ServiceNow development and engineering.
• ServiceNow Certified System Administrator (CSA) certification, product micro certifications.
• Experience in ServiceNow cloud platforms.
• Experience designing and implementing ServiceNow products, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle.
• Experience with continuous integration between ServiceNow modules and integrated applications.
• Experience in highly regulated IT lifecycle management, including system security, auditing, data processing and analytics, software development methodologies, and technology transitions.
• Experience building and managing IT solutions, including integrating multiple services in ServiceNow or other cloud technologies.
• Experience supporting ServiceNow integrations for security, risk, and compliance.
• Experience in ServiceNow platform management, data management, configuration and implementation, custom development, infrastructure management, and hosting.
• Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards.
• Experience leveraging MID servers for integration and automation.
• Experience with front-end technologies like HTML, CSS, and JS.
• Experience with custom REST/SOAP APIs (web services).
• Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets.
• Experience with CMDB design and implementation.
• Experience with ITIL Operations Application design and implementation (incident, problem, change, service request, etc.).
• Experience gathering and analyzing system requirements.

Nice to Have Skills & Experience

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Desired skills:

• ServiceNow certified implementation specialist (CIS).
• ServiceNow certified application developer (CAD).

Job Description

ServiceNow Engineer

Key responsibilities:

• Experience in development of the Strategic Portfolio Management (SPM) and Integrated Risk Management (IRM) applications within the ServiceNow platform.
• Develop and maintain the ServiceNow platform in alignment with the strategy.
• Abide by platform engineering and development standards.
• Review and evaluate demand for fit and alignment to products and identify complex features requiring additional due diligence.
• Provide input to and sign off on solution design for complex features.
• Adhere to ServiceNow code quality control processes and routines.