Jobs in the United States

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Added 1 min ago
Manager, Data Science
Natera
San Carlos, CA
…organ health to support better patient care. As a Data Science Manager in R&D Operations, you will lead a team of data scientists to design and implement data solutions to accelerate R&D at…
Added 1 min ago
CC
Complex Claims Specialist - Cyber, Technology, Media, Fidelity & Miscellaneous Professional Liability
Continental Casualty Company
NY · Warren, NJ · Boston, MA · Lake Mary, FL · Glastonbury, CT · Walnut Creek, CA · Melville, NY · Chicago, IL · Wyomissing, PA · Downers Grove, IL · Westerville, OH · Plano, TX
- $54,000 to $103,000 USD / year
Authorizes and ensures claim disbursements within authority limits by determining liability and compensability, negotiating settlements, and escalating to a manager as appropriate.
Added 3 mins ago
Assistant Office Manager
Wilson Bank & Trust
Nashville, TN
The Assistant Office Manager works closely with the Office Manager on overall operations and management of the bank office. This position develops team members to deliver an exceptional…
Added 3 mins ago
Office Manager
Wilson Bank & Trust
Nashville, TN
The Office Manager is responsible for achieving budgeted loan, deposit, and income goals and managing financials for a bank office. This position develops new customer relationships and…
Added 3 mins ago
Technical Program Manager - AI for Gaming
NVIDIA USA
CA
We are now looking for a Technical Program Manager to join the AI for Gaming team to own and lead the integration of NVIDIA's technology into the most popular games and 3D engines. You will…
Added 4 mins ago
Portfolio Manager - Commercial Real Estate Credit Delivery
Truist Bank
Atlanta, GA · Charlotte, NC
…activities, and client support. Collaborates with Relationship Manager to identify credit worthy projects within targeted markets and assists in the prioritization of relationship calling…
Added 5 mins ago
HA
Engineering Manager, Materials Test
Hadrian Automation
Torrance, CA
- $125,000 to $180,000 USD / year
Hadrian is building autonomous factories to reindustrialize America. By combining AI, advanced software, robotics, and full-stack manufacturing, we help aerospace and defense companies…
Added 5 mins ago
Localization Manager
Verkada
San Mateo, CA
Verkada is looking for an experienced Localization Manager to support our end-to-end localization program. You'll be the connective tissue between our translation vendors, product,…
Added 5 mins ago
SP
Technical SETA – Metalloprotein Biologist
Systems Planning and Analysis
Arlington, VA
- $150,000 USD / year
…programmatic support to DARPA Biological Technologies Office (BTO) Program Manager. Translate core metallobiochemistry into actionable capabilities and assist in evaluating performer…
Added 6 mins ago
Business Development Senior Analyst
Health Advances
Newton, MA
…improve business development and marketing effectiveness through software and AI-enabled processes or…
Added 7 mins ago
Product Manager, Workload Connectivity
Tailscale
Remote, United States
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to…
Added 7 mins ago
Product Manager, Workload Connectivity
Tailscale
Remote, United States
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to…
Added 8 mins ago
Maintenance Supervisor
The Cheesecake Factory Inc.
Battleboro, NC
An Experienced People Manager: you’re at home managing and elevating a team. You lead by example and enable your staff to realize their potential.
Added 8 mins ago
Marketing Coordinator (Remote)
MyComputerCareer Inc
Apex, NC
Added 8 mins ago
UT
SE MN Preserve Management Assistant
USA The Nature Conservancy
Kellogg, MN
- $20.25 to $22.45 USD / hour
Must be able to achieve physical fitness standards as determined by the local Prescribed Fire Manager and TNC Fire Management Manual.
Added 9 mins ago
Field Service Technician II
Barry-Wehmiller
Spokane, WA
Serves as on-site supervisor/project manager for the installation and training of Alliance equipment.
Added 9 mins ago
Event Coordinator
Dave & Buster's Management Corporation, Inc.
San Antonio North, TX
Partnering with the Sales Manager to exceed budgeted birthday, group and event sales targets, and achieve quarterly sales plans
Added 9 mins ago
Clinical Associate
Abbott Laboratories
Jacksonville, FL
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 9 mins ago
Clinical Associate
Abbott Laboratories
Rome, GA
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 9 mins ago
Program Chief Engineer (Lead, Systems Engineer)
L3Harris Technologies
Herndon, VA · Millersville, MD
…engineering team in execution of the Engineering content of the program and will be the primary program engineering representative for that program to the SBS Business Unit, working closely…
Added 10 mins ago
IG
Service Manager
Insight Global
Wilmington, NC
- $60,000 USD / year
Experience developing, administering, or managing an employee bonus or incentive program.
Added 10 mins ago
RA
Part Time Child Care Program Manager (Highline School District)
Right At School
Burien, WA
- $25 to $27 USD / hour
- Part-time
Program Manager Pay Range: $25-$27 per hour (based on education and experience)
Added 10 mins ago
RA
Part Time Childcare Program Manager - Sumner Bonney Lake School District
Right At School
Bonney Lake, WA
- $23 to $25 USD / hour
- Part-time
Program Manager Pay Rate: $23.00-25.00/hr (based on education and experience)
Added 16 mins ago
C
Field Mechanic
CRH
Canon City, CO
- $25 to $30 USD / hour
Computer Skills To perform this job successfully, an individual should be able to type and use keyboards accurately and have knowledge of Database software.
Added 16 mins ago
C
Mobile Mechanic
CRH
Canon City, CO
- $25 to $30 USD / hour
Computer Skills To perform this job successfully, an individual should be able to type and use keyboards accurately and have knowledge of Database software.

Insight Global

Service Manager

Wilmington, NC, United States

$60,000 USD / year

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Job details

Pay: $60,000 USD / year
Experience: 2+ years of experience managing multiple field crews in a route-based home services or field services environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Required Skills & Experience

Required Qualifications 2+ years of experience managing multiple field crews in a route-based home services or field services environment. Experience may include pest control, lawn care, HVAC, plumbing, pool service, cleaning, roofing, pressure washing, or a similar industry. Demonstrated success meeting sales, upsell, revenue, or close-rate goals, with the ability to provide specific performance numbers. Previous responsibility for recruiting, interviewing, hiring, and onboarding employees. Experience developing, administering, or managing an employee bonus or incentive program. Proven ability to hold field employees accountable to daily KPIs and service standards. Comfortable using Google Sheets, smartphones, and field-service software for daily reporting. Strong leadership, coaching, customer service, and problem-solving skills. High integrity when handling company money, materials, equipment, and operational records. Valid driver’s license and clean driving record. Ability to begin the workday at 7:00 AM and remain available on Saturdays when service crews are working.

Nice to Have Skills & Experience

Preferred Qualifications Experience managing five or more field employees. Background in a franchise or multi-location service company. Fleet or vehicle maintenance oversight experience. Window cleaning, pressure washing, exterior cleaning, or soft-wash experience. Experience using Housecall Pro or a similar field-service management platform. Bilingual in English and Spanish.

Job Description

a growing home services company in Wilmington, North Carolina. This individual will oversee five service trucks and approximately nine technicians and crew leads. This is a leadership and sales-focused position, not a technician role. The Service Manager will coach field crews, drive revenue, maintain daily operating standards, and ensure every truck is fully staffed and productive.

The ideal candidate is coachable, sales-driven, and motivated by the opportunity to build a high-performing team. They must be comfortable holding crews accountable, identifying opportunities for additional revenue, and reporting directly to the CEO through daily check-ins. This person should lead through others rather than stepping in to perform the technicians’ work.

Key Responsibilities

Lead, coach, and manage technicians and crew leads across five service trucks. Conduct daily morning huddles and ensure crews are prepared, motivated, and dispatched on time. Hold crews accountable to daily expectations, including job documentation, customer reviews, upselling, fuel and supply logs, and discount tracking. Visit job sites to monitor service quality, meet with customers, provide estimates, identify upsell opportunities, and book future work. Partner with the call center to identify follow-up opportunities, generate leads, and keep service schedules full. Track revenue, sales activity, crew performance, and operational metrics through Google Sheets and daily reporting tools. Report performance, challenges, and recommended solutions to the CEO each day. Recruit, interview, hire, onboard, and train technicians and crew leads. Maintain an active pipeline of qualified technicians so service trucks do not sit unstaffed. Build and manage crew incentive programs that reward employees for achieving 100% of daily expectations. Track bonus performance and use incentive programs to improve accountability, sales, and overall crew productivity. Oversee fleet readiness, equipment maintenance, inventory controls, and shop organization. Maintain complete and accurate records for money, materials, fuel, supplies, and discounts. Approach operational challenges with an ownership mindset by bringing solutions, not only identifying problems.

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