Closed listing
Service Center Specialist
- San Antonio, TX, United States
From $20 USD / hour
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- From $20 USD / hour
- Experience
- 1-2 years experience in a customer service role, ideally handling inbound calls related to various HR issues.
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Required Skills & Experience
- 1-2 years experience in a customer service role, ideally handling inbound calls related to various HR issues.
- Experience participating in ticket resolution and ensures email inquiries are closed out to completion. Able to work on site and a rotating shift schedule.
Nice to Have Skills & Experience
PHR, SHRM-CP certificate
Job Description
A national fast-food conglomerate is looking for a Service Center Specialist to join their team sitting in San Antonio, Texas. The Service Center Specialist will provide support through phone calls, emails, and ticketing systems, ensuring inbound callers receive the help they need quickly and efficiently, while also playing a key role reviewing grant applications and managing important policies. This role is the representative to several email inboxes used for employee two-way communication. They will act as the liaison between various HR functional departments, the Field HR team, Payroll, and the Family Member by responding to HR-related inquiries and support requests.