Jobs in the United States

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Added 3 mins ago
Business Intelligence Analyst II
Rogue Credit Union
Remote, United States
…and physical data modeling concepts. Experience with R and/or Python programming languages for data analysis. Experience with ETL and BI tools, experience with common data visualization…
Added 3 mins ago
Senior Data Developer, Assistant Vice President
Citi
IRVING, TX · Irving, TX · Irving
We are strategically building a team of highly skilled and autonomous individuals. We are seeking a Senior Data Developer /Lead to join one of our small, co-located, high-performing squads.…
Added 7 mins ago
RA
Sr. Embedded Software Engineers
Rivian and Volkswagen Group Technologies
Palo Alto, CA
- $188,000 to $220,000 USD / year
…converting sensor fusion algorithms and Machine Learning models from Python to highly performant C code for real-time on device execution; and building platform tooling and Python scripts…
Added 7 mins ago
RA
Staff Controls Test & Automation Engineers
Rivian and Volkswagen Group Technologies
Irvine, CA
- $171,000 to $257,000 USD / year
…integrated and/or SIL/HIL test environments; programming with Python, Java, and/or C/C++; using industry standard testing tools Pytest, and Junit; performing root-cause analysis and…
Added 8 mins ago
IG
Senior Tech Support - (Mac/Windows) Onsite
Insight Global
Virginia Beach, VA
- $137,000 USD / year
Scripting experience (Python, Bash/zsh) and understanding of APIs
Added 8 mins ago
IG
QA Engineer
Insight Global
Fort Lauderdale, FL
- From $51 USD / hour
o Proficiency in at least one programming language (e.g., Python, JavaScript) is beneficial.
Added 9 mins ago
Data and ML Engineer
Booz Allen Hamilton_United States
McLean, VA
3+ years of experience utilizing programming languages, including C++, Java, or Python
Added 9 mins ago
Palantir Foundry Developer, Senior
Booz Allen Hamilton_United States
Lexington Park, MD
Palantir Foundry Developer, SeniorThe Opportunity:
Added 9 mins ago
Platform and Data Engineer
Booz Allen Hamilton_United States
Honolulu, HI
2+ years of experience utilizing programming languages, including C++, Java, or Python
Added 9 mins ago
Power Platform Developer
Booz Allen Hamilton_United States
Arlington, VA
On our team, you will serve as a Power Platform Developer, combining hands‑on solution development with direct customer support to meet mission needs. Working under the direction of the Job…
Added 10 mins ago
C
Software Engineer Embedded Systems I (Full Time) - United States
Cisco
San Jose, CA
- Full-time
Hands-on experience developing automation scripts (e.g., Python or Bash), utilizing CI/CD pipelines (e.g., Jenkins, GitHub Actions), and applying DevSecOps practices within software…
Added 10 mins ago
Lead Systems Analyst
WMC Wellington Management Company LLP
Boston, MA
…incidents, and investigate data and platform issues using SQL, Python, API queries, and cloud data and logs; author and maintain support playbooks, troubleshooting guides, and…
Added 10 mins ago
Vehicle Management System (VMS) Requirements Engineer - Associate
The Boeing Company
Hazelwood, MO
Experience with Microsoft Visio, Clearcase, C++, C#, Visual Studio, Python
Added 10 mins ago
Vehicle Management System (VMS) Requirements Engineer - Senior
The Boeing Company
Hazelwood, MO
Experience with Microsoft Visio, Clearcase, C++, C#, Visual Studio, Python
Added 10 mins ago
Vehicle Management System (VMS) Requirements Engineer - Experienced
The Boeing Company
Hazelwood, MO
Experience with Microsoft Visio, Clearcase, C++, C#, Visual Studio, Python
Added 10 mins ago
Software Engineer (Associate, Experienced or Lead)
The Boeing Company
El Segundo, CA
2+ years’ experience with modern programming and scripting languages such as C++, Java, JavaScript, Perl, Python, Visual Basic
Added 10 mins ago
Mid-Level Robotics Software Developer
The Boeing Company
Berkeley, MO · Hazelwood, MO
The Boeing Company is looking for a Mid-Level Robotics Software Developer to join the Information Digital Technology and Security (IDT&S) organization in Berkeley, MO or Hazelwood, MO.
Added 13 mins ago
Staff Manufacturing Test Engineer
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Experience with other programming/scripting languages (C++, Python, Perl, Bash, VB) is a plus.
Added 15 mins ago
Staff Design Evaluation Engineer
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· Proven ability in automating lab bench setups using Python, C, C#, or equivalent
Added 15 mins ago
Lead Software Engineer - AI
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Charlotte, NC · Louisville, KY · Work at Home, TX · Tampa, FL · Dallas, TX · Fort Lauderdale, FL · Washington, DC · Chicago, IL · Atlanta, GA · Nashville, TN · Boston, MA
Strong proficiency in Python, Typescript and modern ML tooling (Hugging Face, PyTorch, or similar)
Added 16 mins ago
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Senior QA/SDET
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- $180,000 to $210,000 USD / year
Added 16 mins ago
Precision/Mechanical Engineer
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Added 16 mins ago
Structural Analyst III
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Rockville, MD · 801 Thompson Ave. Suite 201 Rockville, MD
Familiarity with Python or MATLAB for analysis automation or post-processing
Added 17 mins ago
Systems Engineer III
LiveView Technologies
American Fork, UT
- Architect and scale automations using Okta Workflows, REST APIs, and scripting (PowerShell/Python) to streamline end-to-end user provisioning, de-provisioning, and role transitions.
Added 18 mins ago
Senior Analytics Engineer
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Remote, United States
Proficiency in Python, SQL, and data modeling methods, including Kimball and Data Vault 2.1, for scalable, maintainable analytics solutions.

Insight Global

Senior Tech Support - (Mac/Windows) Onsite

Virginia Beach, VA, United States

$137,000 USD / year · Full-time

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Job details

Pay: $137,000 USD / year
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Required Skills & Experience

Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field (or 4 years of equivalent experience).
10+ years' experience supporting operating systems (Windows and Macintosh), with significant depth in macOS/Apple ecosystem support.
5+ years of hands-on experience in technical support, IT infrastructure, networking, or AV systems support.
Demonstrated experience administering an enterprise MDM solution.
Strong analytical skills with demonstrated problem-solving ability.
Experience in IT equipment lifecycle management.
Excellent problem-solving and customer-facing skills.
Strong, independent troubleshooting skills - able to research, test, and resolve unfamiliar macOS/device-management issues, exhausting documentation and reasonable troubleshooting before escalating to senior staff.
Proven ability to operate in high-pressure situations, handling multiple competing priorities.
Willing and able to work onsite Monday–Friday, 8:00 AM–5:00 PM, with after-hours support as needed.
Willing to travel to other U.S. offices as required.
Experience with Windows Servers (Backup, Print, File, etc.).
Ability to develop clear, concise documentation.
Ability to lift and transport IT equipment (40–50 lbs).

Required Technical Certifications/Qualifications:

CompTIA A+ Certification
CompTIA Net+ Certification
Apple Certified Support Professional (ACSP) certification
Jamf Certified Associate (or ability to obtain within a defined period of hire)
Scripting experience (Python, Bash/zsh) and understanding of APIs
Strong working knowledge of the macOS command line (Terminal) and automation scripting

Nice to Have Skills & Experience

Apple Certified Technical Coordinator (ACTC)
Microsoft AZ-800
Cisco CCNA
Experience with Microsoft Active Directory
Experience with Microsoft Office (Word, Excel, Outlook, PowerPoint)
Experience with Microsoft SharePoint
Experience with Microsoft Autopilot
Experience with Microsoft Intune
PowerShell scripting
Python coding
Experience with Zscaler
Experience with MECM for Windows patch management

Job Description

Senior Technical Support Engineer, Mac & Windows Location: Virginia Beach, VA Schedule: Onsite Monday–Friday, 8:00 AM–5:00 PM Employment Type: Full-time Travel: Approximately 10% within the U.S.

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POSITION OVERVIEW

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A large enterprise organization is seeking a Senior Technical Support Engineer to serve as the senior technical resource and onsite point of contact for its Virginia's technology hub. This individual will provide hands-on Mac and Windows support while coaching junior technicians, managing complex escalations, supporting executives, and leading local technology projects.

The ideal candidate has 10+ years of enterprise IT support experience, deep macOS expertise, strong Windows knowledge, and the patience and communication skills to support a diverse user population of approximately 3,000–5,000 employees.

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DAY TO DAY

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Coach and mentor a local team of 4–6 support technicians.
Own complex escalations across macOS, Windows, hardware, software, AV, networking, and endpoint-related issues.
Serve as the first point of contact for executive and high-priority technical support needs.
Provide hands-on deskside support as needed while prioritizing escalations and team development over ticket volume.
Support a roughly 50/50 Mac and Windows environment, with particular ownership of the macOS platform.
Troubleshoot FileVault, application, hardware, authentication, VPN, and device-compliance issues.
Partner with engineering teams, vendors, and regional support leads to resolve recurring problems and implement long-term solutions.
Support office openings, technology rollouts, infrastructure upgrades, and other project-based initiatives, representing approximately 20–30% of the role.
Create technical documentation, troubleshooting guides, and standard operating procedures.
Provide occasional after-hours support and travel to other U.S. offices when coverage or project support is required.

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More about this job

Skills

Computer technology
Computer science
Microsoft Windows
Technical support
Mobile device management
Analytical skills
Problem solving
Troubleshooting
Research
Apple macOS
Documentation
A+
Python
Bash
CCNA
Microsoft Active Directory
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft SharePoint
Microsoft PowerShell
Coaching
Communication skills
Prioritization
Team building
Troubleshoot
VPN
Regulatory compliance

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