Senior Program Manager, Small Works Program

Job Description

Small Works Program Management

• Build, implement, and continuously improve the small works program framework, including intake, scoping, estimating, approvals, procurement, scheduling, execution, commissioning, closeout, and transition to operations
• Manage the small works portfolio from inception through closeout, balancing business impact, urgency, site constraints, safety, available resources, and client priorities
• Create scalable processes, tools, templates, and performance measures to support consistent execution across multiple sites and project types
• Establish repeatable delivery standards that improve program transparency, efficiency, and predictability Stakeholder, Vendor, and Field Coordination
• Partner with real estate, facilities, workplace, engineering, finance, security, IT, and business stakeholders to define project scopes, communicate tradeoffs, and align on key decisions
• Direct third-party project managers, contractors, engineers, technical vendors, and construction managers to ensure delivery meets program expectations
• Lead method-of-procedure reviews and outage planning for work affecting network, security, MEP systems, and ongoing operations
• Coordinate closely with field teams and site stakeholders to minimize disruption and support seamless project execution Program Controls, Metrics, and Reporting
• Manage and control scope, budgets, commitments, change orders, cash flow, forecast-to-complete, schedules, risks, issues, quality, safety, and contract compliance through final reconciliation
• Prioritize and sequence the small works portfolio, monitor actuals against plan, and adjust resources or timelines to protect critical milestones
• Produce executive dashboards and program reporting including but not limited to: o Work in Progress o Completed Value o Risks and Issues o Pending Decisions

Skills and Requirements

10+ years of experience across corporate real estate, facilities management, property management, transition to operations, program management, or enterprise portfolio delivery

• Experience building and scaling a small works program or comparable delivery model across a commercial real estate portfolio
• Strong knowledge of project lifecycle management, including intake, estimating, procurement, scheduling, execution, forecasting, reporting, commissioning, and closeout
• Experience managing third-party resources and projects involving technical infrastructure, MEP systems, network, security, outages, commissioning, and operational handoff
• Strong analytical, process design, communication, and problem-solving skills
• Demonstrated ability to turn complex information into practical solutions, clear reporting, and actionable recommendations for leadership
• Strong stakeholder management and collaboration skills across real estate, facilities, engineering, construction, finance, security, IT, and business teams
• Proficiency with project delivery, reporting, financial, workflow, inventory, and dashboard tools
• Bachelor’s degree in Business, Construction Management, Engineering, Architecture, Real Estate, Facilities Management, or a related field; equivalent experience considered
• Relevant certifications preferred, PMP, PgMP, MCR, CFM, or comparable certification
• Experience in commercial real estate, facilities, design & construction, or portfolio-based small works delivery in a complex enterprise environment
• Strong working knowledge of Microsoft Office and technology platforms used for project controls, workflow management, dashboards, and financial reporting

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.