Senior NOC Engineer

Required Skills & Experience

• Active Secret clearance
• 5+ years of hands-on technical networking experience
• Strong hands-on Cisco routing and switching experience
• Experience troubleshooting complex enterprise network issues across Layers 1–5
• Strong network troubleshooting/root-cause analysis capabilities with ability to work independently
• Experience supporting both the physical and logical sides of Cisco network devices
• Enterprise network infrastructure support experience
• Working knowledge of network authentication, including AAA, RADIUS, TACACS+, and/or 802.1X
• Experience troubleshooting wireless networks/WLC environments
• Understanding of WAN/network connectivity and telecom technologies
• Ability to manage incidents/tickets, document troubleshooting, and follow/update SOPs
• Willingness to support applicable afternoon, night, and/or weekend shifts

Nice to Have Skills & Experience

• CCNA, Network+, or higher-level networking certification
• Cisco ISE, Cisco Prime, Cisco Catalyst Center, Cisco ASDM, Cisco WLC
• SolarWinds or ScienceLogic SL1
• Aruba wireless/networking
• Juniper
• VMware ESXi
• Cisco IOS upgrades
• DHCP troubleshooting
• WAN technologies including ISDN, ATM, and SONET
• Previous NOC experience

Job Description

Responsible for installing, configuring, and troubleshooting complex network architectures; terminating fiber and network cabling; and building, developing, and maintaining SD‑WAN environments. The role also includes designing, writing, and updating system documentation and network diagrams, while independently administering, securing, and diagnosing enterprise‑scale networks using routing protocols, firewalls, VPNs, and industry‑standard network operating systems and tools.

• Installing, configuring, and troubleshooting various network architectures
• Designing, writing, and updating both system documentation and network diagrams
• Terminating fiber and network cables
• Building, developing, and maintaining SD-WAN environments