Senior Microsoft Intune / Endpoint Management Engineer

Required Skills & Experience

· 5+ years of extensive hands-on experience with Microsoft Intune in an enterprise environment. · Extensive experience with application creation, packaging, configuration, troubleshooting, and deployment through Intune. · Strong experience creating, managing, assigning, and troubleshooting Intune policies and configuration profiles. · Demonstrated experience supporting and executing SCCM-to-Intune migrations in large, complex enterprise organizations.

· Extensive working knowledge of:

o Microsoft Active Directory o Group Policy Objects (GPO) o Microsoft Configuration Manager (SCCM) o Microsoft Intune o Microsoft Entra ID (Azure AD) o Entra ID group management, membership, and application/policy assignments · Fluent in PowerShell scripting, including the ability to develop and troubleshoot scripts for automation and endpoint management. · Strong understanding of fundamental networking concepts and protocols, including DNS, DHCP, TCP/IP, and related connectivity troubleshooting. · Experience analyzing technical data, identifying trends and dependencies, and translating findings into actionable migration strategies. · Ability to independently troubleshoot complex endpoint, application, policy, and configuration issues. Communication & Leadership Skills · Excellent written and verbal communication skills. · Ability to create clear, concise, and comprehensive technical documentation. · Proven ability to communicate complex technical concepts to both technical and non-technical audiences. · Experience training, mentoring, and providing technical guidance to lower-level IT support teams. · Strong collaboration skills with the ability to work effectively across multiple IT departments and organizational levels. · Self-driven and self-managed, with the ability to work independently, take ownership of assignments, and drive initiatives to completion. · Strong critical-thinking, analytical, and problem-solving abilities. · Highly organized with the ability to manage multiple priorities in a fast-paced enterprise environment.

Nice to Have Skills & Experience

· Previous experience working within the airline industry or another large, highly regulated, complex, and distributed enterprise environment. · Experience with Nexthink for endpoint analytics, digital employee experience monitoring, and troubleshooting. · Experience using endpoint analytics and inventory data to identify application readiness, migration opportunities, and potential deployment issues. · Experience developing migration roadmaps and strategies based on data analysis, organizational requirements, and technical dependencies. · Familiarity with modern endpoint management practices and Microsoft cloud-based endpoint management technologies.

Job Description

We are seeking a highly skilled and experienced Senior Microsoft Intune / Endpoint Management Engineer to support, manage, and drive enterprise endpoint management initiatives within a large, complex organizational environment. The ideal candidate will have 3–5 years of extensive hands-on Microsoft Intune experience, with a strong background in application packaging, deployment, policy creation, troubleshooting, and large-scale migrations from Microsoft Configuration Manager (SCCM) to Intune. This individual will play a key role in developing and executing endpoint modernization strategies, analyzing organizational data, identifying opportunities for improvement, and driving successful migration initiatives. The successful candidate must possess strong technical and analytical skills, demonstrate independent problem-solving capabilities, and be comfortable working across multiple IT teams and organizational levels. Excellent communication, documentation, and knowledge-transfer skills are essential, as this role will also support the development and training of lower-level IT support teams.

Key Responsibilities

· Design, create, configure, deploy, and maintain Microsoft Intune applications, configurations, and endpoint management solutions. · Develop, implement, and troubleshoot Intune policies, configuration profiles, compliance policies, and deployment assignments. · Lead and support large-scale SCCM-to-Intune migration initiatives within complex enterprise environments. · Analyze endpoint environments, application inventories, deployment data, and organizational requirements to develop strategic and data-driven migration plans. · Identify migration challenges, dependencies, risks, and opportunities to optimize endpoint management processes. · Leverage PowerShell scripting to automate administrative tasks, streamline deployments, troubleshoot issues, and improve operational efficiencies. · Manage and troubleshoot Active Directory, Group Policy Objects (GPOs), SCCM, Microsoft Entra ID, and group memberships and assignments. · Develop and maintain technical documentation, operational procedures, troubleshooting guides, and knowledge base articles. · Provide technical guidance, mentorship, and training to lower-level IT support teams to improve their technical capabilities and troubleshooting effectiveness. · Collaborate with infrastructure, security, application, and service desk teams to ensure successful endpoint management and migration outcomes. · Apply critical thinking and problem-solving skills to investigate complex technical issues and develop sustainable solutions. · Independently manage priorities, projects, and deliverables while maintaining a high level of accountability and attention to detail.