Senior Manager, Private Cloud Operations

Required Skills & Experience

• 7-10+ years of IT infrastructure experience.
• 5+ years of people management experience leading technical teams.
• 5+ years of data center, private cloud, infrastructure operations, or hardware lifecycle experience.
• Proven experience managing and supporting Nutanix environments within a private cloud or data center setting.
• Strong technical understanding of servers, compute, storage, backup, networking, and private cloud environments.
• Experience managing global or cross-time-zone teams.
• Experience with infrastructure capacity planning and lifecycle management.
• Strong vendor management experience.
• Experience managing budgets and developing business cases for technology investments.
• Ability to manage multiple complex technical initiatives simultaneously.
• Strong written and verbal communication skills with the ability to explain technical concepts to business stakeholders.
• Strong leadership, problem-solving, decision-making, and time-management skills.
• Bachelor’s degree in IT, Engineering, Management, Computer Information Systems, or a related field.

Nice to Have Skills & Experience

• VMware experience, particularly supporting or transitioning VMware environments.
• Enterprise storage experience with technologies such as HPE or Dell/EMC.
• Data center management experience.
• Experience supporting 10+ data center or infrastructure locations.
• Experience with SAN/NAS storage.
• Cisco networking and Fibre Channel experience.
• Experience with infrastructure monitoring, metrics, and dashboards.
• M&A infrastructure discovery or integration experience.
• Cloud repatriation strategy experience.
• Experience managing large-scale edge compute environments.

Job Description

The Senior Manager, Private Cloud Operations will lead a global team responsible for delivering and supporting private cloud and data center services. This role oversees Nutanix and VMware environments, Edge and Data Center Compute, networking, storage, and backup/CyberVault, while also supporting M&A and integration discovery activities. The ideal candidate will bring a combination of strong people leadership, infrastructure expertise, and strategic planning to ensure a resilient, scalable, and cost-effective private cloud environment.

Key Responsibilities:

• Lead and develop a 13-person global team across the U.S., Costa Rica, Sri Lanka, and Europe.
• Oversee private cloud operations across Nutanix, compute, storage, backup, networking, and edge infrastructure.
• Support four primary data centers and approximately 150 remote edge compute sites.
• Lead capacity planning, infrastructure lifecycle management, hardware refreshes, and cloud repatriation strategy.
• Manage approximately $5M-$7M in capital budget for infrastructure and equipment investments.
• Develop and present business cases for infrastructure improvements and technology investments.
• Manage relationships with infrastructure vendors and technology partners.
• Ensure infrastructure resiliency, disaster recovery, redundancy, monitoring, and operational standards.
• Lead multiple complex infrastructure initiatives across global locations.
• Partner with internal teams and M&A/integration groups on infrastructure discovery and planning.
• Drive continuous improvement and operational efficiency across the private cloud environment.
• Lead and collaborate with global teams across multiple time zones, including early-morning coordination, while maintaining an in-office presence Monday through Wednesday in the Houston area.
• Communicate technical strategy, risks, and recommendations to technical and executive stakeholders.