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Added 6 mins ago
Sr. Lead, Casino Operations
Royal Caribbean Cruises Ltd
Miami, FL
Royal Caribbean Group’s Casino Operations team has an exciting career opportunity for a full-time Senior Lead, Casino Operations reporting to the Sr. Manager, Casino Operations
Added 8 mins ago
UG
Senior Network Account Manager, Veteran Services
UnitedHealth Group
Portland, ME
- $72,800 to $130,000 USD / year
As a Senior Network Account Manager, you will be responsible for the full range of end-to-end business partnerships and service interactions to build and nurture positive relationships…
Added 8 mins ago
Application Specialist VI
Chenega Corp
UNAVAILABLE, WA
Maintain, upgrade and develop screens and reports, and design database architecture and work processes.
Added 8 mins ago
Clinical Program Analyst
Default - MMO
Cleveland, OH
The senior Business Analyst will have the ability to guide the business users in identifying requirements for data and information needs across functional areas within the enterprise. These…
Added 10 mins ago
D(
Senior Software Engineer
Default (MSD)
Gaithersburg, MD
- $101,400 to $154,650 USD / year
The Senior Software Engineer is responsible for the design, development, enhancement, integration, testing and life cycle support of major components of present and future MSD software…
Added 14 mins ago
Senior Product Owner, Adobe Experience Manager (AEM)
Appnovation Technologies
NY
Solid understanding of backend development, including API design (REST, GraphQL), server-side logic, and database management.
Added 16 mins ago
Head, Data & Quantitative Sciences DD&T
USA - 3316 Takeda Development Center Americas, Inc.
Boston, MA
…behind this work sits on the critical path for study starts, database locks, submissions and approvals, and this role owns it. As Head of DQS DD&T, you will be the senior DD&T partner to…
Added 21 mins ago
Senior Software Engineer
Penske
Tampa, FL · Reading, PA
As a Senior Software Engineer, you will lead global software development teams to deliver on multiple medium to large sized enterprise wide projects concurrently. You will be overseeing the…
Added 26 mins ago
Software Engineer I
Robert Half
San Ramon, CA
Modify and/or enhance existing components of a small scale with guidance from a supervisor or senior engineer.
Added 27 mins ago
MWR Community Recreation Director
Commander, Navy Installations
Seal Beach, CA
…fund (NAF) employees and acts as Rating Official (RO). Acts as Senior Rating Official (SRO) for activity managers in assigned AOR. Ensures approved staffing levels are maintained to support…
Added 27 mins ago
T
Senior Database Engineer
TEKsystems
Foster City, CA
- $70 to $80 USD / hour
As a Database Engineer, you will design, build, and operate scalable, secure data stores that power our applications and analytics. Youll partner closely with application and data teams to…
Added 27 mins ago
Sr. Global Supply Planner
BD (Becton, Dickinson and Company)
Milpitas, CA
Communicate inventory position, budget, and financial re-forecast to senior management via Dashboards and tools.
Added 27 mins ago
Chief Development and External Affairs Officer
Axis Community Health
Pleasanton, CA
…Chief Development and External Affairs Officer (CDEA) is a senior executive who leads the organizationand#39;s fund development strategy and is accountable for growing and diversifying its…
Added 27 mins ago
Accreditation Regulatory & Licensing Specialist IV (PMG)
Kaiser Permanente
Pasadena, CA
…policies, regulations, and legislation, with guidance from senior colleagues; and identifying and escalating issues and seeking input from leadership to…
Added 28 mins ago
Sr. LVN, Float - Urology (Santa Monica)
UCLA Health
Santa Monica, CA
Under the general supervision of the Admin Nurse III and the Senior LVN Supervisor, the Senior Licensed Vocation Nurse provides nursing support and leadership in the Department of Urology.…
Added 28 mins ago
Principal Learning Experience Designer
OneTrust
Sandy Springs, GA
…release‑driven digital education for complex SaaS products. This is a senior‑level individual contributor role for a proven learning architect who thrives in fast‑moving environments and…
Added 29 mins ago
Software Engineer/Principal Software Engineer – Data Analyst
Northrop Grumman
San Diego, CA · Palmdale, CA
Communicate the progress and accomplishments of the team to senior leadership.
Added 29 mins ago
Principal / Senior Principal Logistics Engineer
Northrop Grumman
Los Angeles, CA
Northrop Grumman is seeking a Principal or Senior Principal Logistics Engineer with the ability to obtain a security clearance to work with our Specialty Engineering Team out of Woodland…
Added 31 mins ago
Software Engineer
Holley Performance
Bowling Green, KY
…role collaborates closely with UX design, solutions architect, senior engineers and stakeholders to execute against established architectural standards, best practices, and delivery…
Added 32 mins ago
HI
Senior DevOps Engineer
Hatch IT
Washington, DC
- $150,000 to $175,000 USD / year
hatch I.T. is partnering with Expression to find a Senior DevOps Engineer. See details below:
Added 32 mins ago
HI
DevOps Engineer
Hatch IT
Washington, DC
- $120,000 to $140,000 USD / year
…applications, data services, and analytics. You will work with senior engineers, software developers, system administrators, and security personnel to support deployments across Azure…
Added 35 mins ago
Scientific Program Analyst - Translator (Spanish/Hebrew)
Axle
Bethesda, MD
Conduct search for material for a specific programmatic need, using a database to search for material in many cases.
Added 35 mins ago
Executive Director, Institutional Partnerships
The Catholic University of America
Washington, DC
Serves as a strategic partner and primary point of contact for senior University leaders, including the Provost, Vice Provosts, Executive Vice Presidents, Offices of Sponsored Projects and…
Added 38 mins ago
Senior Software Engineer - Java Full Stack
Hilton
Memphis, TN · Dallas, TX · McLean, VA
…revolutionizing the hospitality industry around the world! As a Senior Software Engineer, you will join the Software Engineering Content team supporting Hilton.com and other customer-facing…
Added 40 mins ago
Principal Ontology Architect (Healthcare)
Virtasant
Remote, United States
We are building a senior team for a large enterprise program in healthcare operations. The program uses ontology and knowledge-graph design to help executives make operational decisions,…

Insight Global

Senior Application Support Engineer

Cincinnati, KY, United States

From $97 USD / hour

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Job details

Pay: From $97 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Required Skills & Experience

Strong hands-on experience supporting Blue Yonder WMS, formerly JDA. Experience with Blue Yonder’s year-based releases, preferably 2014 or newer. Experience supporting recent versions such as Blue Yonder 2019 or newer is strongly preferred. Strong SQL knowledge with the ability to query data and troubleshoot production issues. Experience reading and interpreting Blue Yonder trace logs. Demonstrated experience handling application incidents, production support, and root-cause analysis. Experience troubleshooting complex WMS application issues in a business-critical environment. Experience supporting application upgrades, deployments, testing, or migrations. Ability to work independently with minimal supervision. Strong analytical, pattern-recognition, and problem-solving skills. Ability to communicate technical issues clearly to internal customers, peers, managers, and partner teams. Willingness to participate in an on-call rotation and provide occasional after-hours support. Bachelor’s degree in a relevant field or at least five years of relevant IT experience. At least five years of progressive experience in an IT or application-support environment.

Nice to Have Skills & Experience

Experience supporting Blue Yonder in a warehouse, logistics, distribution, or supply-chain environment.

Understanding of core warehouse workflows, including:

Receiving Putaway Inventory management Picking Packing Shipping Experience supporting WMS integrations and related warehouse applications. Experience with warehouse robotics or automation, particularly Locus Robotics. Previous experience supporting technology for companies such as DHL, FedEx, UPS, or another large logistics or distribution organization. Experience developing monitoring tools, automated diagnostics, or proactive support solutions. Knowledge of database architecture, distributed infrastructure, and network technologies. Experience mentoring junior application-support professionals. Relevant certifications such as ITIL, Oracle, IBM, or Microsoft are helpful but not required.

Job Description

Our client is seeking a seasoned Senior Application Support Engineer to provide production support for its Blue Yonder Warehouse Management System environment. This person will manage application incidents, troubleshoot complex production issues, perform root-cause analysis, and support assigned technical projects and system upgrades.

The ideal candidate will have strong hands-on experience supporting Blue Yonder WMS, formerly JDA, along with solid SQL troubleshooting skills. This is a senior-level position requiring someone who can independently diagnose issues, analyze trace logs, work across technical and operational teams, and communicate effectively during time-sensitive warehouse incidents.

The broader role includes supporting, administering, maintaining, installing, and upgrading WMS and related applications. It may also involve developing technical solutions and support tools, documenting application processes, participating in disaster-recovery exercises, and mentoring less-experienced team members.

Key Responsibilities

Pick up, investigate, and resolve production incident tickets related to Blue Yonder WMS. Troubleshoot application, database, integration, and system issues affecting warehouse operations. Analyze Blue Yonder trace logs and other technical logs to identify failures and determine appropriate resolutions. Use SQL to investigate data issues, validate application behavior, and support production troubleshooting. Perform detailed root-cause analysis for recurring incidents and formal problem tickets. Develop corrective actions that reduce repeat incidents and improve application stability. Support Blue Yonder upgrades and migrations across supported releases. Assist with application testing, regression testing, deployment, cutover, and post-production stabilization. Configure and install WMS software and related applications in accordance with change-management policies. Participate in assigned technical projects involving application enhancements, upgrades, performance, monitoring, and support processes. Develop documentation, runbooks, release notes, support procedures, and user materials. Work cross-functionally with warehouse operations, BUIT, ITS, vendors, developers, infrastructure teams, and other application-support groups. Communicate incident status, technical findings, risks, and resolution plans to both technical and business stakeholders. Help develop proactive monitoring, diagnostic tools, and process improvements. Support production issues outside normal business hours when necessary. Participate in an on-call rotation approximately once every six weeks. Assist with disaster-recovery planning and exercises. Provide guidance and technical support to junior team members when needed.

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