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Salesforce Platform Engineer
NobleReach Foundation
Tysons Corner, VA
- $95,000 to $120,000 USD / year
Build, test, and support Agentforce agents and AI-assisted workflows, and help move successful prototypes into production
Added 1 min ago
Technician- Manufacturing Engineer II USA (Crew B)
First Solar (US)
Trinity, AL
Solve day-to-day production, equipment, and process problems.
Added 1 min ago
Broadcast Engineer (Junior)
Red Carrot
Washington, DC
The Broadcast Studio Engineer is responsible for the setup, operation, maintenance, and troubleshooting of all broadcast and studio equipment. This role ensures that the technical aspects…
Added 1 min ago
Software Engineer Principal-Model Platform Support-Python/Slurm/Spark
PNC Bank NA
PA · Strongsville, OH · Farmers Branch, TX
…opportunity to contribute to the company’s success. As a Software Engineer Senior within PNC's Technology organization, you will be based in Birmingham, AL; Dallas, TX; Cleveland, OH or…
Added 1 min ago
Product Engineer
Kalamazoo, MI · Wilmington, MI
Job Title Product Engineer – Electromechanical Paygrade E-9 (Individual Contributor)
Added 2 mins ago
Electrical Engineer, Avionics
Vast
Long Beach, CA · Hawthorne, CA
Vast is looking for an Electrical Engineer, Avionics reporting to the Director of E-2 Engineering, to help create the world's highest performing engine for small launchers, while optimizing…
Added 2 mins ago
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Principal Software Engineer
Bexorg
New Haven, CT
- $200,000 to $260,000 USD / year
To support this work, we are looking for curious, accountable individuals who are eager to take on meaningful challenges. At Bexorg, you will collaborate with colleagues who ask thoughtful…
Added 2 mins ago
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Product Design Engineer
Weber Knapp Company
Jamestown, NY
- $55,000 to $70,000 USD / year
The product design engineer will design, build, and test new products. This position will support product implementation from concept to production launch. See weberknapp.com for product…
Added 3 mins ago
Applied AI Engineer
CCI Systems, Inc.
Janesville, WI · St. Louis, MO · Ashland, OH · San Marcos, TX · Waco, TX · Fredericksburg, VA · Springfield, OH · New Richmond, WI · Wausaukee, WI · Cheboygan, MI · Manistique, MI · Galveston, TX · Corpus Christi, TX · Marshfield, WI · Hollywood, FL · Pembroke Pines, FL · Fort Lauderdale, FL · Richmond, KY · Alexandria, VA · Arlington, VA · Canton, OH · Waukesha, WI · Dearborn, MI · Flint, MI · Warren, MI · Ypsilanti, MI · Ann Arbor, MI · Saginaw, MI · Lubbock, TX · Orlando, FL · Gainesville, FL · Jefferson City, MO · Eagle River, WI · Merrill, WI · Crandon, WI · Gatlinburg, TN · Newport News, VA · Norfolk, VA · Virginia Beach, VA · Racine, WI · Kenosha, WI · Dayton, OH · Toledo, OH · Evansville, IN · Gary, IN · Wisconsin Rapids, WI · Platteville, WI · Sheboygan, WI · Manitowoc, WI · Columbus, GA · Albany, GA · Savannah, GA · Fort Myers, FL · Jacksonville, FL · Tallahassee, FL · Menasha, WI · Ashwaubenon, WI · De Pere, WI · Little Chute, WI · Kaukauna, WI · Neenah, WI · Oshkosh, WI · Cincinnati, OH · Cleveland, OH · La Crosse, WI · Wisconsin Dells, WI · Ironwood, MI · Sault Ste. Marie, MI · Des Moines, IA · Edmond, OK · Norman, OK · Lexington, KY · Louisville, KY · Knoxville, TN · El Paso, TX · Fort Worth, TX · San Antonio, TX · Oconto, WI · Rhinelander, WI · Menominee, MI · Marinette, WI · Lynchburg, VA · Traverse City, MI · Kalamazoo, MI · Big Rapids, MI · Lansing, MI · Gaylord, MI · Independence, MO · Columbia, MO · Springfield, MO · Negaunee, MI · Ishpeming, MI · Escanaba, MI · Shawano, WI · Coleman, WI · Abrams, WI · Houghton, MI · Marquette, MI · Columbus, OH · Irving, TX · Livonia, MI · Wausau, WI · Iron Mountain, MI · Oklahoma City, OK · Tulsa, OK · Houston, TX · Atlanta, GA · Tampa, FL · Miami, FL · Austin, TX · Kansas City, MO · Nashville, TN · Green Bay, WI · Dallas, TX · Three Lakes, WI · Milwaukee, WI · Richmond, VA · Stevens Point, WI · Fond du Lac, WI · Eau Claire, WI · Detroit, MI · Crivitz, WI · Grand Rapids, MI · Roanoke, VA · Madison, WI · Appleton, WI · Charlottesville, VA
We are seeking an Applied AI Engineer who will be responsible for designing, developing, testing, and supporting AI-enabled solutions that improve business processes and deliver measurable…
Added 4 mins ago
Through-Hole Lead (Second Shift)
Rocket EMS
Carson City, NV
Support other assembly or rework areas as directed by the Supervisor, Engineer, or Manager.
Added 4 mins ago
Quality Control Inspector (Second Shift)
Rocket EMS
Carson City, NV
…article inspections, performing in-process audits, and monitoring production quality along the SMT line. This position demands meticulous attention to detail, a solid understanding of IPC…
Added 4 mins ago
Machine Operator - Through-Hole
Rocket EMS
Carson City, NV
Support other assembly or rework areas as directed by Supervisor, Engineer, or Manager.
Added 4 mins ago
Machine Operator - SMT (Second Shift)
Rocket EMS
Carson City, NV
Support other areas of production - such as AOI, rework, or kit prep - as directed by Supervisor, Engineer, or Manager.
Added 4 mins ago
EU
Senior Network Automation Engineer
Experis USA
Jersey City, NJ
- $70 to $73 USD / hour
Our client is seeking a Senior Network Automation Engineer to join their team. As a Senior Network Automation Engineer, you will be part of the Network Engineering and Operations enablement…
Added 4 mins ago
Adobe Engineer
Experis USA
Malvern, PA
As an Adobe Engineer, you’ll help design, build, test, and support Adobe Target–driven experimentation and personalization experiences that turn measurable goals into reliable, scalable…
Added 5 mins ago
RM
Senior Mechanical Design Engineer
Re:Build Manufacturing
Rochester, NY
- $91,000 to $137,000 USD / year
…innovators to take products from first concept to full-scale production in critical verticals including aerospace and defense, electrification, medical, energy and environment, and robotics…
Added 5 mins ago
Project Engineer II
Oceaneering
Panama City, FL
…deliverables such as procurement specifications, manufacturing production documentation, design reports, assembly procedures, test plans, procedures, and final reports,…
Added 5 mins ago
Electrical Engineer
Novelis Bay Minette Manufacturing Facility
Bay Minette, AL
The Novelis Bay Minette, AL team is seeking an Electrical Engineer to work on site. This role will report to the Engineering, Maintenance, Reliability & Automation (EMRA) Leader of the…
Added 6 mins ago
Industrial Engineer
ERMCO
Dyersburg, TN
Job Summary:The Industrial Engineer (ERP Support) is a vital role within the Manufacturing Engineering team, focusing on building and updating manufacturing routings, defining the…
Added 6 mins ago
Process Engineer I
Aerospace
San Jose, CA
In this role, you will provide technical support to manufacturing operations to maintain and improve productivity, process, and product quality. You will utilize engineering skills,…
Added 6 mins ago
Blue Cruise Core Integration Engineer
Ford
Dearborn, MI · Dearborn
Support Integration and model configuration, and other software packages with a variety of production and other in situ hardware to enable pre-production feature-level verification.
Added 6 mins ago
Ford Racing Product Development Engineer
Ford
Allen Park, MI · Allen Park
Support current production and quality efforts
Added 6 mins ago
VG
Senior Controls Engineer
Volvo Group
Hagerstown, MD
- $96,000 to $118,500 USD / year
As a Senior Controls Engineer, you will develop, integrate, and maintain manufacturing equipment control systems, manufacturing systems automation, human-machine interfaces, and industrial…
Added 8 mins ago
Sustainment Software Engineer 1
RealmOne
Central Maryland, MD
…design, development, testing, troubleshooting, deployment, and production support. Help identify and implement opportunities to enhance system functionality, performance, and the overall…
Added 9 mins ago
AI Engineer
Cengage Learning Inc.
TX
The AI/ML Engineer for Core Systems - Core AI team is a high-output, full-stack engineering role aimed at quickly producing fully functional AI-powered application prototypes. This is a…

Insight Global

Senior Application Support Engineer

Cincinnati, KY, United States

From $97 USD / hour

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Job details

Pay: From $97 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Required Skills & Experience

Strong hands-on experience supporting Blue Yonder WMS, formerly JDA. Experience with Blue Yonder’s year-based releases, preferably 2014 or newer. Experience supporting recent versions such as Blue Yonder 2019 or newer is strongly preferred. Strong SQL knowledge with the ability to query data and troubleshoot production issues. Experience reading and interpreting Blue Yonder trace logs. Demonstrated experience handling application incidents, production support, and root-cause analysis. Experience troubleshooting complex WMS application issues in a business-critical environment. Experience supporting application upgrades, deployments, testing, or migrations. Ability to work independently with minimal supervision. Strong analytical, pattern-recognition, and problem-solving skills. Ability to communicate technical issues clearly to internal customers, peers, managers, and partner teams. Willingness to participate in an on-call rotation and provide occasional after-hours support. Bachelor’s degree in a relevant field or at least five years of relevant IT experience. At least five years of progressive experience in an IT or application-support environment.

Nice to Have Skills & Experience

Experience supporting Blue Yonder in a warehouse, logistics, distribution, or supply-chain environment.

Understanding of core warehouse workflows, including:

Receiving Putaway Inventory management Picking Packing Shipping Experience supporting WMS integrations and related warehouse applications. Experience with warehouse robotics or automation, particularly Locus Robotics. Previous experience supporting technology for companies such as DHL, FedEx, UPS, or another large logistics or distribution organization. Experience developing monitoring tools, automated diagnostics, or proactive support solutions. Knowledge of database architecture, distributed infrastructure, and network technologies. Experience mentoring junior application-support professionals. Relevant certifications such as ITIL, Oracle, IBM, or Microsoft are helpful but not required.

Job Description

Our client is seeking a seasoned Senior Application Support Engineer to provide production support for its Blue Yonder Warehouse Management System environment. This person will manage application incidents, troubleshoot complex production issues, perform root-cause analysis, and support assigned technical projects and system upgrades.

The ideal candidate will have strong hands-on experience supporting Blue Yonder WMS, formerly JDA, along with solid SQL troubleshooting skills. This is a senior-level position requiring someone who can independently diagnose issues, analyze trace logs, work across technical and operational teams, and communicate effectively during time-sensitive warehouse incidents.

The broader role includes supporting, administering, maintaining, installing, and upgrading WMS and related applications. It may also involve developing technical solutions and support tools, documenting application processes, participating in disaster-recovery exercises, and mentoring less-experienced team members.

Key Responsibilities

Pick up, investigate, and resolve production incident tickets related to Blue Yonder WMS. Troubleshoot application, database, integration, and system issues affecting warehouse operations. Analyze Blue Yonder trace logs and other technical logs to identify failures and determine appropriate resolutions. Use SQL to investigate data issues, validate application behavior, and support production troubleshooting. Perform detailed root-cause analysis for recurring incidents and formal problem tickets. Develop corrective actions that reduce repeat incidents and improve application stability. Support Blue Yonder upgrades and migrations across supported releases. Assist with application testing, regression testing, deployment, cutover, and post-production stabilization. Configure and install WMS software and related applications in accordance with change-management policies. Participate in assigned technical projects involving application enhancements, upgrades, performance, monitoring, and support processes. Develop documentation, runbooks, release notes, support procedures, and user materials. Work cross-functionally with warehouse operations, BUIT, ITS, vendors, developers, infrastructure teams, and other application-support groups. Communicate incident status, technical findings, risks, and resolution plans to both technical and business stakeholders. Help develop proactive monitoring, diagnostic tools, and process improvements. Support production issues outside normal business hours when necessary. Participate in an on-call rotation approximately once every six weeks. Assist with disaster-recovery planning and exercises. Provide guidance and technical support to junior team members when needed.

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