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Sr Lead Software Engineer - Agentic Pricing & AI/ML
JPMC page
Jersey City, NJ
Experience with optimization, pricing, revenue management, elasticity or econometric models, knowledge graphs, GraphRAG, or organizational memory in a production environment
Added 1 min ago
Network Engineer
KBR Wyle Services, LLC
Huntsville, AL
KBR is seeking a Network Engineer to support enterprise network infrastructure within classified and unclassified mission environments. The selected candidate will be responsible for the…
Added 1 min ago
Director of Housekeeping
Schulte Companies
Elmsford, NY
Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality…
Added 1 min ago
Software Support Engineer
Symbotic LLC
USA Andover, MA
As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at…
Added 1 min ago
Manufacturing Engineer - Molding (2nd Shift)
Summit Polymers
Vicksburg, MI
JOB TITLE: Engineer, Manufacturing (Molding) FLSA STATUS: Exempt
Added 1 min ago
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Senior Construction Manager
Ramboll
Albany, New York, NY
- $95,000 to $125,000 USD / year
…will lead construction for a steady, multi-year program of Engineer-Procure-Construct (EPC) projects at a major power-generation equipment manufacturer’s industrial campus in New York’s…
Added 2 mins ago
AS
Senior Test & Evaluation Engineer
AMERICAN SYSTEMS
Alexandria, VA
- $165,000 to $200,000 USD / year
WANTED: A Deputy Chief Engineer with demonstrated experience in digital engineering and working within DoW programs. Desired experience in DoW test and evaluation (T&E) policy and practice,…
Added 2 mins ago
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Software Engineer Skill Level 1
Wyetech
Annapolis Junction, MD
- $64.64 to $77.91 USD / hour
The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely…
Added 2 mins ago
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Commercial Solutions Engineer
Volvo Group
Greensboro, NC · Dublin, VA
- $90,000 to $120,000 USD / year
Operating at the intersection of Sales, Product Management, Engineering, and Operations, the Commercial Solutions Engineer will develop a deep understanding of Volvo truck configurations…
Added 2 mins ago
Principal Technologist - 90335753 - Remote
Amtrak
United States
Advanced knowledge across multiple areas, including endpoint management, mobile technologies, cloud services, identity and access management, enterprise applications, automation, and…
Added 2 mins ago
Cyber Systems Engineering, Senior Advisor
Peraton
Laurel, MD
We are seeking a Systems Engineer to support the analysis, design, integration, and implementation of complex systems. The Systems Engineer will work closely with users, government…
Added 2 mins ago
System Engineer
Anduril Industries
Costa Mesa, CA
Anduril is seeking a Systems Engineer for our factory systems team to build and maintain the mission-critical technology stack that powers our connected factories. You will be responsible…
Added 3 mins ago
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Principal Systems Engineer
Capstone Research Corporation
Dahlgren, VA
- $138,000 to $230,000 USD / year
…such as responsibilities of the job, education, experience, knowledge, skills, abilities, alignment with market data, and internal…
Added 3 mins ago
SC
Civil Engineer
Stanley Consultants
Minneapolis, MN
- $94,100 to $120,875 USD / year
We are looking for a Civil Engineer with 5–10 years of experience to join our Minneapolis civil engineering team.
Added 4 mins ago
Mobile DevOps Engineer
Infosys
United States
⦁ Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects
Added 5 mins ago
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Network Engineer
TEKsystems
Marshall, MI
- $40 to $45 USD / hour
DescriptionNetwork Engineer Key ResponsibilitiesSwitch and Wireless Administration:Administer and maintain Cisco network infrastructure, with a primary focus on Cisco Catalystswitches and…
Added 5 mins ago
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Telecommunications Engineer
TEKsystems
Lansing, MI
- $80,000 to $125,000 USD / year
The Telecommunications Engineer is responsible for the design, configuration, testing, deployment, and ongoing support of enterprise telephony and contact center solutions. This role will…
Added 5 mins ago
Physical Substation Engineer - PE
Commonwealth Associates
Remote, United States
The PE Certified Engineer - Team Leader 3 performs all aspects of conventional design engineering and analysis, and is familiar with a variety of engineering concepts, practices, and…
Added 7 mins ago
IG
IAM Okta Engineer
Insight Global
Remote, United States
- From $57 USD / hour
Insight Global is seeking an IAM Engineer for one of our large hospitality clients. The IAM Engineer will be responsible for enhancing and maintaining IAM systems and integrations. This…
Added 11 mins ago
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Proposal Coordinator
Bureau Veritas
United States
- $38 USD / hour
Produce and maintain project case studies across all industries and projects coordinating between sales and project management teams, adding photos, interviewing clients, and managing…
Added 11 mins ago
Electrical Commissioning Engineer I
Bureau Veritas
McLean
…satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with…
Added 12 mins ago
Facilities Engineer
Continent8
South Burlington, VT
As part of our continued expansion, we are on the lookout for a Facilities Engineer (IC2- G4) to join our growing team based in South Burlington, Vermont.
Added 12 mins ago
Network Engineer
KBR
Huntsville, AL
KBR is seeking a Network Engineer to support enterprise network infrastructure within classified and unclassified mission environments. The selected candidate will be responsible for the…
Added 13 mins ago
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Senior Software Engineer
Default (MSD)
Gaithersburg, MD
- $101,400 to $154,650 USD / year
The Senior Software Engineer is responsible for the design, development, enhancement, integration, testing and life cycle support of major components of present and future MSD software…
Added 14 mins ago
Platform Engineer
ConstructConnect
Atlanta, GA
As a Platform Engineer, you will be involved in the implementation and operation of cloud infrastructure projects. With a background in infrastructure engineering and CI/CD, you will…

Insight Global

Senior Application Support Engineer

Cincinnati, KY, United States

From $97 USD / hour

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Job details

Pay: From $97 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Required Skills & Experience

Strong hands-on experience supporting Blue Yonder WMS, formerly JDA. Experience with Blue Yonder’s year-based releases, preferably 2014 or newer. Experience supporting recent versions such as Blue Yonder 2019 or newer is strongly preferred. Strong SQL knowledge with the ability to query data and troubleshoot production issues. Experience reading and interpreting Blue Yonder trace logs. Demonstrated experience handling application incidents, production support, and root-cause analysis. Experience troubleshooting complex WMS application issues in a business-critical environment. Experience supporting application upgrades, deployments, testing, or migrations. Ability to work independently with minimal supervision. Strong analytical, pattern-recognition, and problem-solving skills. Ability to communicate technical issues clearly to internal customers, peers, managers, and partner teams. Willingness to participate in an on-call rotation and provide occasional after-hours support. Bachelor’s degree in a relevant field or at least five years of relevant IT experience. At least five years of progressive experience in an IT or application-support environment.

Nice to Have Skills & Experience

Experience supporting Blue Yonder in a warehouse, logistics, distribution, or supply-chain environment.

Understanding of core warehouse workflows, including:

Receiving Putaway Inventory management Picking Packing Shipping Experience supporting WMS integrations and related warehouse applications. Experience with warehouse robotics or automation, particularly Locus Robotics. Previous experience supporting technology for companies such as DHL, FedEx, UPS, or another large logistics or distribution organization. Experience developing monitoring tools, automated diagnostics, or proactive support solutions. Knowledge of database architecture, distributed infrastructure, and network technologies. Experience mentoring junior application-support professionals. Relevant certifications such as ITIL, Oracle, IBM, or Microsoft are helpful but not required.

Job Description

Our client is seeking a seasoned Senior Application Support Engineer to provide production support for its Blue Yonder Warehouse Management System environment. This person will manage application incidents, troubleshoot complex production issues, perform root-cause analysis, and support assigned technical projects and system upgrades.

The ideal candidate will have strong hands-on experience supporting Blue Yonder WMS, formerly JDA, along with solid SQL troubleshooting skills. This is a senior-level position requiring someone who can independently diagnose issues, analyze trace logs, work across technical and operational teams, and communicate effectively during time-sensitive warehouse incidents.

The broader role includes supporting, administering, maintaining, installing, and upgrading WMS and related applications. It may also involve developing technical solutions and support tools, documenting application processes, participating in disaster-recovery exercises, and mentoring less-experienced team members.

Key Responsibilities

Pick up, investigate, and resolve production incident tickets related to Blue Yonder WMS. Troubleshoot application, database, integration, and system issues affecting warehouse operations. Analyze Blue Yonder trace logs and other technical logs to identify failures and determine appropriate resolutions. Use SQL to investigate data issues, validate application behavior, and support production troubleshooting. Perform detailed root-cause analysis for recurring incidents and formal problem tickets. Develop corrective actions that reduce repeat incidents and improve application stability. Support Blue Yonder upgrades and migrations across supported releases. Assist with application testing, regression testing, deployment, cutover, and post-production stabilization. Configure and install WMS software and related applications in accordance with change-management policies. Participate in assigned technical projects involving application enhancements, upgrades, performance, monitoring, and support processes. Develop documentation, runbooks, release notes, support procedures, and user materials. Work cross-functionally with warehouse operations, BUIT, ITS, vendors, developers, infrastructure teams, and other application-support groups. Communicate incident status, technical findings, risks, and resolution plans to both technical and business stakeholders. Help develop proactive monitoring, diagnostic tools, and process improvements. Support production issues outside normal business hours when necessary. Participate in an on-call rotation approximately once every six weeks. Assist with disaster-recovery planning and exercises. Provide guidance and technical support to junior team members when needed.

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