Jobs in the United States

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Added 1 min ago
CPM Construction Project Manager
Veolia Environnement SA
Tampa, FL
Review drawings, specifications, technical submittals, shop drawings, and equipment data.
Added 2 mins ago
Sr Lead Software Engineer - Agentic Pricing & AI/ML
JPMC page
Jersey City, NJ
As a Senior Lead Software Engineer at JPMorganChase within the Commercial & Investment Bank, Payments Technology, you will be a part of a team creating its standard platform for building…
Added 2 mins ago
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Director of Strategic Communications
OpenMined
Remote, United States
- $139,000 to $245,000 USD / year
…researchers examine and evaluate AI systems without exposing private data, and our work with frontier AI labs, governments and researchers is reaching a wider audience. You’ll own how that…
Added 2 mins ago
Senior AI Product Engineer
Citian
Washington, DC
You're a product-minded software engineer who turns customer problems into reliable AI-enabled capabilities. You've built and shipped production LLM features, and you know the difference…
Added 2 mins ago
AI Engineer - Data Success
Citian
Washington, DC
As an AI Engineer - Data Success at Citian, you'll support efforts to incorporate AI into our data extraction process with our client datasets. You will work alongside our Engineering,…
Added 2 mins ago
Senior Embedded Software Engineer
Lynx Software Technologies, Inc.
Denver, CO
Thompson Software Solutions is seeking a senior-level Embedded Software Engineer who is ready to work with a talented team to provide innovative solutions for tomorrow’s problems. This…
Added 3 mins ago
Software Support Engineer
Symbotic LLC
USA Andover, MA
As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at…
Added 3 mins ago
Field Engineer
SAIC
Huntsville, AL
Provide feedback to engineering and logistics teams to improve manuals, troubleshooting guides, and technical data.
Added 3 mins ago
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Senior Construction Manager
Ramboll
Albany, New York, NY
- $95,000 to $125,000 USD / year
…will lead construction for a steady, multi-year program of Engineer-Procure-Construct (EPC) projects at a major power-generation equipment manufacturer’s industrial campus in New York’s…
Added 3 mins ago
Principal Data Engineer
Applied Systems Canada
UNAVAILABLE
Applied Systems is looking for a Principal Data Engineer to shape the architecturalfoundation of our Data and Analytics capabilities as we scale to enable better insights andlay the…
Added 3 mins ago
AS
Senior Test & Evaluation Engineer
AMERICAN SYSTEMS
Alexandria, VA
- $165,000 to $200,000 USD / year
WANTED: A Deputy Chief Engineer with demonstrated experience in digital engineering and working within DoW programs. Desired experience in DoW test and evaluation (T&E) policy and practice,…
Added 3 mins ago
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Software Engineer Skill Level 1
Wyetech
Annapolis Junction, MD
- $64.64 to $77.91 USD / hour
The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely…
Added 3 mins ago
VG
Commercial Solutions Engineer
Volvo Group
Greensboro, NC · Dublin, VA
- $90,000 to $120,000 USD / year
The Commercial Solutions Engineer is the primary commercial decision-maker for complex and nonstandard customer solution requests. The role owns the end-to-end commercial customer…
Added 4 mins ago
Principal Technologist - 90335753 - Remote
Amtrak
United States
Engineer, support, and optimize solutions utilizing Microsoft Intune, Azure, Microsoft Entra ID, Microsoft 365, SailPoint, ServiceNow, Windows, macOS, iOS, Android, and related enterprise…
Added 4 mins ago
Cyber Systems Engineering, Senior Advisor
Peraton
Laurel, MD
We are seeking a Systems Engineer to support the analysis, design, integration, and implementation of complex systems. The Systems Engineer will work closely with users, government…
Added 4 mins ago
CT Technologist I SE
The Charlotte-Mecklenburg Hospital Authority
Concord, NC
…requisitions. Correlates other test results and laboratory data with exam being…
Added 4 mins ago
CT Technologist I SE
The Charlotte-Mecklenburg Hospital Authority
Concord, NC
…requisitions. Correlates other test results and laboratory data with exam being…
Added 4 mins ago
System Engineer
Anduril Industries
Costa Mesa, CA
…OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is…
Added 4 mins ago
Chief Engineer, USMC, Air Defense
Anduril Industries
Huntsville, AL · Irvine, CA · Seattle, WA · Washington, DC
…OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is…
Added 5 mins ago
CR
Principal Systems Engineer
Capstone Research Corporation
Dahlgren, VA
- $138,000 to $230,000 USD / year
…experience, knowledge, skills, abilities, alignment with market data, and internal…
Added 6 mins ago
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Telecommunications Engineer
TEKsystems
Lansing, MI
- $80,000 to $125,000 USD / year
The Telecommunications Engineer is responsible for the design, configuration, testing, deployment, and ongoing support of enterprise telephony and contact center solutions. This role will…
Added 7 mins ago
Spacecraft Thermal Engineer
Overview Energy
Ashburn, VA
We’re hiring a Spacecraft Thermal Engineer to co-own thermal control for our first spacecraft and the GEO platform behind it. This role is built for someone a few years into their career…
Added 7 mins ago
Physical Substation Engineer - PE
Commonwealth Associates
Remote, United States
The PE Certified Engineer - Team Leader 3 performs all aspects of conventional design engineering and analysis, and is familiar with a variety of engineering concepts, practices, and…
Added 7 mins ago
Sr Application/Systems Engineer
Nordson Corporation
AZ
The Senior Applications/Systems Engineer is responsible for applications engineering which may include design, defining, implementing system requirements, analyzing and/or testing new or…
Added 7 mins ago
Application Field Service Engineer
Nordson Corporation
Remote, United States
Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors.

Insight Global

Senior Application Support Engineer

Cincinnati, KY, United States

From $97 USD / hour

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Job details

Pay: From $97 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Required Skills & Experience

Strong hands-on experience supporting Blue Yonder WMS, formerly JDA. Experience with Blue Yonder’s year-based releases, preferably 2014 or newer. Experience supporting recent versions such as Blue Yonder 2019 or newer is strongly preferred. Strong SQL knowledge with the ability to query data and troubleshoot production issues. Experience reading and interpreting Blue Yonder trace logs. Demonstrated experience handling application incidents, production support, and root-cause analysis. Experience troubleshooting complex WMS application issues in a business-critical environment. Experience supporting application upgrades, deployments, testing, or migrations. Ability to work independently with minimal supervision. Strong analytical, pattern-recognition, and problem-solving skills. Ability to communicate technical issues clearly to internal customers, peers, managers, and partner teams. Willingness to participate in an on-call rotation and provide occasional after-hours support. Bachelor’s degree in a relevant field or at least five years of relevant IT experience. At least five years of progressive experience in an IT or application-support environment.

Nice to Have Skills & Experience

Experience supporting Blue Yonder in a warehouse, logistics, distribution, or supply-chain environment.

Understanding of core warehouse workflows, including:

Receiving Putaway Inventory management Picking Packing Shipping Experience supporting WMS integrations and related warehouse applications. Experience with warehouse robotics or automation, particularly Locus Robotics. Previous experience supporting technology for companies such as DHL, FedEx, UPS, or another large logistics or distribution organization. Experience developing monitoring tools, automated diagnostics, or proactive support solutions. Knowledge of database architecture, distributed infrastructure, and network technologies. Experience mentoring junior application-support professionals. Relevant certifications such as ITIL, Oracle, IBM, or Microsoft are helpful but not required.

Job Description

Our client is seeking a seasoned Senior Application Support Engineer to provide production support for its Blue Yonder Warehouse Management System environment. This person will manage application incidents, troubleshoot complex production issues, perform root-cause analysis, and support assigned technical projects and system upgrades.

The ideal candidate will have strong hands-on experience supporting Blue Yonder WMS, formerly JDA, along with solid SQL troubleshooting skills. This is a senior-level position requiring someone who can independently diagnose issues, analyze trace logs, work across technical and operational teams, and communicate effectively during time-sensitive warehouse incidents.

The broader role includes supporting, administering, maintaining, installing, and upgrading WMS and related applications. It may also involve developing technical solutions and support tools, documenting application processes, participating in disaster-recovery exercises, and mentoring less-experienced team members.

Key Responsibilities

Pick up, investigate, and resolve production incident tickets related to Blue Yonder WMS. Troubleshoot application, database, integration, and system issues affecting warehouse operations. Analyze Blue Yonder trace logs and other technical logs to identify failures and determine appropriate resolutions. Use SQL to investigate data issues, validate application behavior, and support production troubleshooting. Perform detailed root-cause analysis for recurring incidents and formal problem tickets. Develop corrective actions that reduce repeat incidents and improve application stability. Support Blue Yonder upgrades and migrations across supported releases. Assist with application testing, regression testing, deployment, cutover, and post-production stabilization. Configure and install WMS software and related applications in accordance with change-management policies. Participate in assigned technical projects involving application enhancements, upgrades, performance, monitoring, and support processes. Develop documentation, runbooks, release notes, support procedures, and user materials. Work cross-functionally with warehouse operations, BUIT, ITS, vendors, developers, infrastructure teams, and other application-support groups. Communicate incident status, technical findings, risks, and resolution plans to both technical and business stakeholders. Help develop proactive monitoring, diagnostic tools, and process improvements. Support production issues outside normal business hours when necessary. Participate in an on-call rotation approximately once every six weeks. Assist with disaster-recovery planning and exercises. Provide guidance and technical support to junior team members when needed.

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