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Data Center Logistics Associate - Weekend 1st Shift
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Added 1 min ago
SD-WAN Network Engineer
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…at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital…
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Materials Manager
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…transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer…
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MW
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Develop new customer relationships and generate sales opportunities.
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Information Security Systems Engineer - Expert
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…join our technology-based program supporting a key government customer. This program will deliver engineering services for network infrastructure as well as sophisticated enterprise…
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Network Engineer (Expert)
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We are looking for experienced Network Engineers to join our technology-based program supporting a key government customer. This program will deliver engineering services for network…
Added 4 mins ago
Principal Software Engineer – Seeker Market Expansion
BAE Systems
Huntsville, AL
…architectural roadmap is still open. We need a visionary Principal Engineer to help us make the critical design decisions that will define the success of this program for years to…
Added 6 mins ago
EP
Senior Applications Engineer
EAC Product Development Solutions
Remote, United States
- $115,000 USD / year
The Senior Applications Engineer (SAE) is responsible for proactively educating and empowering clients, delivering high-quality software demonstrations, and providing customer-specific…
Added 8 mins ago
CPM Construction Project Manager
Veolia Environnement SA
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Added 8 mins ago
Order Processing Engineer - CAM - CCM
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…accuracy, reduction of scrap and errors, and enabling exceptional customer experience. This role partners with various departments such as engineering, production, sales, customer service,…
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Network Engineer
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KBR is seeking a Network Engineer to support enterprise network infrastructure within classified and unclassified mission environments. The selected candidate will be responsible for the…
Added 9 mins ago
Engineer Equipment Mechanic
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Jacksonville, FL
Complete the Basic Engineer Program Mechanics Course, or equivalent. Complete MVAC course and hold a valid certificate.
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Senior AI Product Engineer
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You're a product-minded software engineer who turns customer problems into reliable AI-enabled capabilities. You've built and shipped production LLM features, and you know the difference…
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Senior Embedded Software Engineer
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Denver, CO
Thompson Software Solutions is seeking a senior-level Embedded Software Engineer who is ready to work with a talented team to provide innovative solutions for tomorrow’s problems. This…
Added 9 mins ago
Senior Embedded Software Engineer
Lynx Software Technologies, Inc.
Atlanta, GA
Thompson Software Solutions is seeking a Senior Embedded Software Engineer to support the development of advanced software systems for a military aircraft platforms. This is an opportunity…
Added 9 mins ago
Software Support Engineer
Symbotic LLC
USA Andover, MA
As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at…
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Field Engineer
SAIC
Huntsville, AL
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Manufacturing Engineer - Molding (2nd Shift)
Summit Polymers
Vicksburg, MI
…for smart people who are committed to continuous improvement, customer service and…
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Principal Data Engineer
Applied Systems Canada
UNAVAILABLE
Applied Systems is looking for a Principal Data Engineer to shape the architecturalfoundation of our Data and Analytics capabilities as we scale to enable better insights andlay the…
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Senior Test & Evaluation Engineer
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WANTED: A Deputy Chief Engineer with demonstrated experience in digital engineering and working within DoW programs. Desired experience in DoW test and evaluation (T&E) policy and practice,…
Added 10 mins ago
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Software Engineer Skill Level 1
Wyetech
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- $64.64 to $77.91 USD / hour
Wyetech is seeking a Software Engineer (SWE) Skill Level 1 to support the Integration Services team as a full stack developer with Python and Angular or React experience.
Added 10 mins ago
VG
Commercial Solutions Engineer
Volvo Group
Greensboro, NC · Dublin, VA
- $90,000 to $120,000 USD / year
The Commercial Solutions Engineer is the primary commercial decision-maker for complex and nonstandard customer solution requests. The role owns the end-to-end commercial customer…
Added 10 mins ago
Principal Technologist - 90335753 - Remote
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…Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at…
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Cyber Systems Engineering, Senior Advisor
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We are seeking a Systems Engineer to support the analysis, design, integration, and implementation of complex systems. The Systems Engineer will work closely with users, government…
Added 10 mins ago
Chief Engineer, USMC, Air Defense
Anduril Industries
Huntsville, AL · Irvine, CA · Seattle, WA · Washington, DC
As Chief Engineer, you're the single technical authority across both. You own the architecture and technical performance of everything Anduril delivers or proposes to the Marine Corps: our…

Insight Global

Senior Application Support Engineer

Cincinnati, KY, United States

From $97 USD / hour

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Job details

Pay: From $97 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Required Skills & Experience

Strong hands-on experience supporting Blue Yonder WMS, formerly JDA. Experience with Blue Yonder’s year-based releases, preferably 2014 or newer. Experience supporting recent versions such as Blue Yonder 2019 or newer is strongly preferred. Strong SQL knowledge with the ability to query data and troubleshoot production issues. Experience reading and interpreting Blue Yonder trace logs. Demonstrated experience handling application incidents, production support, and root-cause analysis. Experience troubleshooting complex WMS application issues in a business-critical environment. Experience supporting application upgrades, deployments, testing, or migrations. Ability to work independently with minimal supervision. Strong analytical, pattern-recognition, and problem-solving skills. Ability to communicate technical issues clearly to internal customers, peers, managers, and partner teams. Willingness to participate in an on-call rotation and provide occasional after-hours support. Bachelor’s degree in a relevant field or at least five years of relevant IT experience. At least five years of progressive experience in an IT or application-support environment.

Nice to Have Skills & Experience

Experience supporting Blue Yonder in a warehouse, logistics, distribution, or supply-chain environment.

Understanding of core warehouse workflows, including:

Receiving Putaway Inventory management Picking Packing Shipping Experience supporting WMS integrations and related warehouse applications. Experience with warehouse robotics or automation, particularly Locus Robotics. Previous experience supporting technology for companies such as DHL, FedEx, UPS, or another large logistics or distribution organization. Experience developing monitoring tools, automated diagnostics, or proactive support solutions. Knowledge of database architecture, distributed infrastructure, and network technologies. Experience mentoring junior application-support professionals. Relevant certifications such as ITIL, Oracle, IBM, or Microsoft are helpful but not required.

Job Description

Our client is seeking a seasoned Senior Application Support Engineer to provide production support for its Blue Yonder Warehouse Management System environment. This person will manage application incidents, troubleshoot complex production issues, perform root-cause analysis, and support assigned technical projects and system upgrades.

The ideal candidate will have strong hands-on experience supporting Blue Yonder WMS, formerly JDA, along with solid SQL troubleshooting skills. This is a senior-level position requiring someone who can independently diagnose issues, analyze trace logs, work across technical and operational teams, and communicate effectively during time-sensitive warehouse incidents.

The broader role includes supporting, administering, maintaining, installing, and upgrading WMS and related applications. It may also involve developing technical solutions and support tools, documenting application processes, participating in disaster-recovery exercises, and mentoring less-experienced team members.

Key Responsibilities

Pick up, investigate, and resolve production incident tickets related to Blue Yonder WMS. Troubleshoot application, database, integration, and system issues affecting warehouse operations. Analyze Blue Yonder trace logs and other technical logs to identify failures and determine appropriate resolutions. Use SQL to investigate data issues, validate application behavior, and support production troubleshooting. Perform detailed root-cause analysis for recurring incidents and formal problem tickets. Develop corrective actions that reduce repeat incidents and improve application stability. Support Blue Yonder upgrades and migrations across supported releases. Assist with application testing, regression testing, deployment, cutover, and post-production stabilization. Configure and install WMS software and related applications in accordance with change-management policies. Participate in assigned technical projects involving application enhancements, upgrades, performance, monitoring, and support processes. Develop documentation, runbooks, release notes, support procedures, and user materials. Work cross-functionally with warehouse operations, BUIT, ITS, vendors, developers, infrastructure teams, and other application-support groups. Communicate incident status, technical findings, risks, and resolution plans to both technical and business stakeholders. Help develop proactive monitoring, diagnostic tools, and process improvements. Support production issues outside normal business hours when necessary. Participate in an on-call rotation approximately once every six weeks. Assist with disaster-recovery planning and exercises. Provide guidance and technical support to junior team members when needed.

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