Secret Maven Smart Systems Engineer

Required Skills & Experience

• Active Top Secret Clearance
• College degree in Information Assurance, Computer Science, Management Information Systems, or a related discipline. Experience will be considered in lieu of education.
• Minimum of 5 years of related experience with an AI-powered data integration and decision support system.
• Strong communication skills and the ability to operate independently and collaboratively in a fast-paced DoD environment.
• Ability to learn quickly and apply new skills to the mission.
• Demonstrated experience administering or supporting enterprise data platforms such as Palantir’s Maven Smart System, Palantir Gotham, Palantir Foundry, or similar analytical environments.
• Ability to configure and manage secure system/data environments for mission use.
• Competence in CI/CD pipeline operations, workflow automation, and deployment maintenance.
• Experience troubleshooting data workflows, ingestion issues, performance degradation, and user application errors.
• Understanding of data governance, security protocols, and compliance standards in DoD environments.
• Ability to integrate data products into operational workflows and maintain documentation.
• Skill in designing and delivering hands on user training aligned with Maven Smart Systems guidance (or similar platform) and directorate training plans.
• Ability to clearly communicate technical concepts to mission operators and leadership.
• Proficiency in documenting workflows, process changes, and system updates.

Nice to Have Skills & Experience

• Experience supporting technical requirements in the NGB, ARNG, ANG, or NGB Joint Staff.
• Experience on the DoD/DoW Advanta data platform.
• Experience on the Army Vantage data platform.

Job Description

Insight Global is seeking a Maven Smart System Support Engineer to support the National Guard Bureau Joint Staff J2 organization. This role will provide expert support on the MSS platform, with a focus to configure and maintain the MSS operating environment, manage users, build and maintain CI/CD pipelines and workflows, implement automation, and troubleshoot and resolve issues and performance problems. Some of the day-to-day responsibilities include:

• Configure and manage system environments to ensure secure, reliable hosting of data, tools, and end user applications.
• Implement CI/CD processes for workflow pipelines, automating data and product deployment and maintenance.
• Integrate data products into existing NGB operational workflows.
• Ensure adherence to data standards, security requirements, and compliance policies.
• Maintain and update data and workflow documentation as required.
• Monitor Maven network performance and security protocols to ensure uninterrupted access across distributed/partner environments according to permission levels.
• Troubleshoot and resolve operational issues affecting data feeds, tools, and end user applications.
• Identify workflow or product improvement opportunities based on user feedback and archive findings for wider organizational use.
• Manage user permissions, access controls, and role based data entitlements.
• Conduct training sessions IAW Maven Smart Systems user guides and J2/State J2 training plans.