Scrum Master / Project Coordinator – eCommerce

Job Description

One of Insight Global's clients is seeking a Scrum Master / Project Coordinator to join the PMO and support a major eCommerce/web development initiative. This individual will work closely with the Product Owner, development team, testing resources, and other cross-functional stakeholders to drive projects through the full Agile delivery lifecycle.

This is a hands-on role for someone who can fully lead Scrum ceremonies, manage project plans, identify risks and issues, remove obstacles, and proactively communicate project status. The ideal candidate has experience supporting retail or eCommerce websites, particularly shopping cart functionality and both static and dynamic web content.

Key Responsibilities:

Lead all Scrum ceremonies, including:

• Daily stand-ups
• Sprint planning
• Product backlog refinement
• Sprint reviews and retrospectives

Own and maintain the project plan, ensuring milestones, dependencies, risks, and issues are actively managed. Partner closely with the Product Owner to understand priorities, refine backlog items, and coordinate delivery. Manage projects across development and testing lifecycles, ensuring teams remain aligned as work moves from development into QA/testing. Coordinate testing activities between the development team, QA/testing resources, and Product Owner.

Skills and Requirements

• 3-5 Years of experience as a Scrum Master, Agile Project Coordinator, or Project Manager.
• Strong hands-on experience leading Agile/Scrum ceremonies independently.
• Experience managing project plans, risks, issues, dependencies, and project status.
• Experience coordinating software development and testing/QA teams.
• Strong understanding of: Product backlog refinement, Sprint planning, Daily stand-ups, Agile development lifecycles, Testing/QA coordination
• Experience working directly with Product Owners and development teams.
• Previous experience supporting website development, eCommerce, retail, or sales/distribution platforms.
• Understanding of shopping cart functionality and static vs. dynamic website content.
• Ability to manage and influence cross-functional teams without relying solely on authority.
• Strong written and verbal communication skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.