Jobs in the United States

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Added 3 mins ago
AI & Automation Product Engineer
Formic
Oakland, CA
Formic's Business Systems team builds and manages the software, data infrastructure, and integrations that power our operations.
Added 6 mins ago
Data Engineer, Market Data
MIO Partners
NY
MIO is seeking a Data Engineer to join our Research & Investment Technology team and help build and scale our market data platform. This is an opportunity for an early- to mid-level…
Added 8 mins ago
Cyber Security Engineer
BRMi
UNAVAILABLE, VA · MD · FL · TX · DC
We are seeking an experienced Cybersecurity Engineer to support enterprise application whitelisting, application control, and daily endpoint security operations. This role focuses on…
Added 9 mins ago
A
Senior Network Administrator
AECOM
Miami, FL
- $115,000 to $155,000 USD / year
…helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worldâs most complex challenges and build legacies for…
Added 11 mins ago
IG
Chief Engineer
Insight Global
Greenwood Village, CO
- $110,000 USD / year
Insight Global is searching for a Chief Engineer that will be responsible for maintaining and improving critical facility infrastructure across a multi-building data center campus. This…
Added 18 mins ago
Journeyman - Full Stack Developer
D2 Government Solutions
St Louis, MO
D2 Government Solutions is seeking a motivated and experienced Software Developer / DevSecOps Engineer to support the development, maintenance, and enhancement of mission-critical maritime…
Added 19 mins ago
System Engineer IT
Rivers Casino
Schenectady, NY
…current data center standards and procedures to streamline operations in an efficient and effective manner. Responsible for helping troubleshoot issues, analyzing systems, auditing or…
Added 20 mins ago
Senior System Engineer
Euronet Worldwide, Inc.
Little Rock, AR
Join Euronet Worldwide as a Senior Systems Engineer and help keep the infrastructure our teams rely on secure and available. You’ll work across Windows and Linux servers, multi-domain…
Added 24 mins ago
B
IT Support Engineer - NJ/NY
BETSOL
New York, NY
- $70,000 to $80,000 USD / year
Coordinate with network and security teams for escalations related to infrastructure issues.
Added 31 mins ago
Security Engineer
Varonis
United States
Join our team as a Security Specialist within our Varonis Security Operations and Forensics Group. As one of our elite cybersecurity engineers, you will be at the forefront of cyber…
Added 34 mins ago
Solution Engineer Principal – Blue Yonder WMS
Cummins Talent Acquisition
Columbus, IN
We are looking for a talented Solution Engineer Principal to join our team specializing in Systems/IT for our Corporate organization in Columbus, IN.
Added 35 mins ago
Senior Electrical Engineer
ENTEK Lithium Separators LLC
Terre Haute, IN
We are seeking an experienced and highly motivated Senior Electrical Engineer to join our growing team in Terre Haute, Indiana. Come join our brand-new climate-controlled facility and be a…
Added 35 mins ago
EL
Project Electrical Engineer
ENTEK Lithium Separators LLC
Terre Haute, IN
- $90,000 to $96,000 USD / year
We are seeking an experienced and highly motivated Project Electrical Engineer to join our growing team in Terre Haute, Indiana. Come join our brand-new climate-controlled facility and be a…
Added 36 mins ago
Network Architect
SAIC
Washington, DC
…foreign policy mission providing enterprise network engineering, operations and maintenance support services for desktop computing, servers, networks, firewalls, voice and data…
Added 39 mins ago
Preconstruction Services Manager
Wharton-Smith
Sanford, FL
Collaborate with owners, consulting engineers, architects, subcontractors, suppliers, and internal operations teams throughout the preconstruction process.
Added 40 mins ago
Senior Utilities Engineer
Ethos
Newport News, VA
As a Sr. Utilities Engineer, you will play a crucial role in optimizing and managing utility systems across our facilities.
Added 40 mins ago
Senior Reliability/Utilities Engineer
Ethos
Mason City, IA
As a Sr. Utilities Engineer, you will play a crucial role in optimizing and managing utility systems across our facilities.
Added 40 mins ago
Senior Reliability/Utilities Engineer
Ethos
Remote, United States
As a Sr. Utilities Engineer, you will play a crucial role in optimizing and managing utility systems across our facilities.
Added 42 mins ago
Solid Waste Engineer
Essel
Long Beach, CA
…management, including landfill gas, landfills and landfill infrastructure, composting, and other projects, which may require design, engineering, permitting, construction and/or operations…
Added 42 mins ago
Solid Waste Engineer
Essel
San Diego, CA
…management, including landfill gas, landfills and landfill infrastructure, composting, and other projects, which may require design, engineering, permitting, construction and/or operations…
Added 42 mins ago
Solid Waste Engineer
Essel
Sacramento, CA
…management, including landfill gas, landfills and landfill infrastructure, composting, and other projects, which may require design, engineering, permitting, construction and/or operations…
Added 42 mins ago
Solid Waste Engineer
Essel
Pleasanton, CA
…management, including landfill gas, landfills and landfill infrastructure, composting, and other projects, which may require design, engineering, permitting, construction and/or operations…
Added 42 mins ago
Civil Design Engineer
Essel
Boca Raton, FL
…waste management projects like landfill gas, landfills and infrastructure, composting, and related endeavors spanning design, engineering, permitting, construction, and operations…
Added 42 mins ago
Sr. Electrical Engineer
Essel
Pomona, CA
Essel is partnering with one of the top water infrastructure firms in the San Gabriel Valley Area who is looking for a SR. Electrical Engineer with experience in the water industry.
Added 42 mins ago
DEVOPS ENGINEER – GIT/Linux- 5+ yrs of Experience - TS/SCI w/Poly clearance is required- RC - 323
Halogen Engineering Group, Inc
Columbia, MD
DevOps Engineer – GIT/ Linux - 5+ yrs of Experience - TS/SCI w/Poly Required

Insight Global

RVR Engineer II

Jersey City, NJ, United States

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Job details

Experience: 3+ years of experience supporting voice recording, telecommunications, unified communications, or compliance recording technologies.
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description

We are seeking an RVR Engineer to provide Tier 2 engineering support and governance oversight for the firm's Regulated Voice Recording (RVR) environment. This role will serve as the primary technical liaison between business stakeholders, compliance teams, vendors, and engineering organizations to ensure the stability, integrity, and compliance of voice recording platforms supporting regulated communications.

The ideal candidate will possess hands-on experience supporting voice recording technologies and cloud-based recording platforms within highly regulated environments. While operational support is a component of the role, the primary focus is technical governance, engineering oversight, issue escalation, platform lifecycle management, and ensuring compliance with regulatory recording requirements.

The successful candidate will work closely with Cisco Managed Services, which will perform day-to-day platform administration and operational activities. This individual will serve as a bank's engineering representative, providing technical governance, escalation management, vendor coordination, and strategic support for recording platform initiatives.

Key Responsibilities

Engineering Support & Governance

Serve as the Tier 2 engineering escalation point for regulated voice recording platforms.
Provide technical governance and oversight of Cisco Managed Services and other support vendors.
Review and validate platform health, recording integrity, service performance, and compliance adherence.
Troubleshoot recording gaps, system issues, and platform anomalies, driving resolution across multiple support teams.
Partner with telecom, infrastructure, security, compliance, and vendor teams to maintain a stable recording environment.
Lead technical investigations for incidents impacting regulated voice recording services.

Platform Lifecycle Management

Support the end-to-end lifecycle management of recording platforms and services.
Coordinate vendor software releases, platform upgrades, technology refreshes, and infrastructure modernization efforts.
Participate in strategic transformation programs, cloud migrations, and recording technology implementations.
Assess platform changes and support change management activities to ensure regulatory compliance and operational stability.
Review architecture changes and provide engineering input for future-state recording solutions.

Note: Candidates working remotely must be available during standard 9:00 AM – 5:00 PM EST business hours. This position also requires occasional evening and weekend work to support platform upgrades, production changes, maintenance activities, and technology implementations. Candidates may also sit in Jersey City, NJ. This is offering 36-40/hr. This is a 6-month contract with strong chance of extensions or conversion.

Skills and Requirements

3+ years of experience supporting voice recording, telecommunications, unified communications, or compliance recording technologies.
Experience with NICE, Verint, Cisco, Genesys, ASC, Dubber, or similar voice recording technologies.
Hands-on experience with regulated voice recording platforms and recording governance processes.
Experience supporting cloud-based recording solutions and enterprise voice environments.
Experience managing incidents, changes, and escalations in enterprise production environments.
Ability to work cross-functionally with engineering, operations, vendors, compliance, and business stakeholders.
Experience supporting Microsoft Teams Recording, Cisco Calling, Trader Voice, or Unified Communications platforms.
Knowledge of financial services regulations governing electronic communications and voice recording.
Experience supporting audits, compliance reviews, and regulatory examinations.
Understanding of records retention, legal hold, and governance frameworks.
Experience working in financial services, banking, capital markets, or other regulated industries.
Bachelor's degree in Information Technology, Telecommunications, Computer Science, Engineering, or related field.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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