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Seasonal Task Associate
Ulta Beauty, Inc.
Klamath Falls, OR
The Seasonal Task Associate (STA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional experience…
Added 2 mins ago
VH
Registered Nurse- Informaticist
Veterans Health Administration
Jefferson Barracks, MO
- $75,487 to $153,842 USD / year
Applies proficient skills in nursing informatics, problem-solving, and clinical knowledge/judgement to guide/support staffing in planning, executing, and evaluating outcomes of nit level…
Added 2 mins ago
VH
Health Technician - Telehealth Clinical
Veterans Health Administration
Williamsport, PA
- $40,736 to $59,031 USD / year
…technologies which increase a Veteran's access to care and support a Veteran's self-management. This includes developing and delivering virtual and digital technologies which help Veterans…
Added 2 mins ago
AT
Student Trainee (Information Technology)
ARMY TRANSPORTATION
Scott AFB, IL
- $37,333 to $48,535 USD / year
…that are not readily available in the military, but crucial to support military operations. The Army integrates the talents and skills of its military and civilian members to form a Total…
Added 2 mins ago
VH
Patient Aligned Care Team Outpatient Registered Nurse
Veterans Health Administration
Oceanside, CA
- $103,980 to $188,494 USD / year
Guides allied health care providers and support personnel with appropriate authority.
Added 5 mins ago
VH
Licensed Professional Mental Health Counselor (Program Coordinator)
Veterans Health Administration
Temple Terrace, FL · Lakeland, FL · Brooksville, FL · Tampa, FL · Lecanto, FL · Riverview, FL · Zephyrhills, FL · Port Richey, FL
- $89,508 to $116,362 USD / year
…interviewing/recommending new staff for final consideration for selection to the Associate Chief of Staff, Mental Health and Behavioral Science Services (ACOS MHBSS) and Human Resources…
Added 7 mins ago
VH
RN - Associate Chief of Infection Prevention and Control
Veterans Health Administration
Palo Alto, CA
- $227,929 to $228,000 USD / year
The Associate Chief of Infection Prevention and Control at the VA Palo Alto Health Care System reports to the Chief of the Office of Quality, Safety and Value. The Associate Chief oversees…
Added 7 mins ago
VH
Health Technician (Telehealth Clinical)
Veterans Health Administration
Fargo, ND
- $40,736 to $59,031 USD / year
…Technician (Telehealth Clinical) serves in a generalist role to support and manage telehealth operations and is typically stationed at a clinical care delivery site (VA Medical Center,…
Added 7 mins ago
VH
Health Technician (Telehealth Clinical)
Veterans Health Administration
Fargo, ND
- $40,736 to $59,031 USD / year
…Technician (Telehealth Clinical) serves in a generalist role to support and manage telehealth operations and is typically stationed at a clinical care delivery site (VA Medical Center,…
Added 8 mins ago
Systems Administrator – Kiteworks
SitusAMC
Pierre, SD
The Associate, Systems Administrator is an individual contributor in the Systems Administration job family, responsible for the implementation, administration, and ongoing support of the…
Added 10 mins ago
VH
Supervisory Medical Administration Officer
Veterans Health Administration
Gainesville, FL
- $106,437 to $138,370 USD / year
Supervisory Medical Administration Officer (Chief of Medical Administrative Service) reports directly to the Associate Director for Operations and serves as the principal advisor to the…
Added 12 mins ago
MT
Nurse (Ambulatory Care)
Military Treatment Facilities under DHA
Temecula, CA
- $110,344 to $140,160 USD / year
Degree: A graduate or higher level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program is required. This education must have…
Added 12 mins ago
MT
NURSE (CLINICAL/ORTHOPEDICS)
Military Treatment Facilities under DHA
Oak Harbor, WA
- $107,067 to $139,196 USD / year
Degree: A graduate or higher level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program is required. This education must have…
Added 16 mins ago
Patient Service Representative - Olympia Fields
Advocate Health and Hospitals Corporation
Olympia Fields, IL
09121 AMG Olympia Fields Vollmer - Building Operations
Added 16 mins ago
Patient Service Representative - Olympia Fields
Advocate Health and Hospitals Corporation
Olympia Fields, IL
09121 AMG Olympia Fields Vollmer - Building Operations
Added 16 mins ago
Patient Service Representative - Family Medicine
Advocate Health and Hospitals Corporation
South Holland, IL
09121 AMG South Holland - Building Operations
Added 22 mins ago
G
Electromechanical Technician
GPAC
Viroqua, WI
- $36 to $45 USD / hour
An established, farmer-owned dairy manufacturer is seeking an experienced Electromechanical Technician to support its maintenance operations.
Added 23 mins ago
G
Electromechanical Technician
GPAC
Coon Valley, WI
- $36 to $45 USD / hour
An established, farmer-owned dairy manufacturer is seeking an experienced Electromechanical Technician to support its maintenance operations.
Added 23 mins ago
G
Electromechanical Technician
GPAC
La Crosse, WI
- $36 to $45 USD / hour
An established, farmer-owned dairy manufacturer is seeking an experienced Electromechanical Technician to support its maintenance operations.
Added 23 mins ago
G
Electromechanical Technician
GPAC
La Farge, WI
- $36 to $45 USD / hour
An established, farmer-owned dairy manufacturer is seeking an experienced Electromechanical Technician to support its maintenance operations.
Added 23 mins ago
G
Electromechanical Technician
GPAC
Cashton, WI
- $36 to $45 USD / hour
An established, farmer-owned dairy manufacturer is seeking an experienced Electromechanical Technician to support its maintenance operations.
Added 24 mins ago
PG
Client Partnerships Associate
Publicis Groupe Holdings B.V
New York, NY
- $50,065 to $73,944 USD / year
Program Execution: Support internal account teams with the execution of standard program operations, including campaign support, payout management, and partnerships.
Added 26 mins ago
A
Supply Chain and Engineering Consulting - Logistics & Fulfillment (JTG) Manager
Accenture
Saint Louis, MO
- $94,400 to $293,800 USD / year
…work fast. We partner with our clients to improve day-to-day operations and equip their leaders to achieve success in their supply chains. Through leadership development, associate…
Added 28 mins ago
EN
Sales Associate (Part-Time) @ Garden of the Gods
Event Network
Colorado Springs, CO
- Part-time
As a Sales Associate (Part-time), you’ll be the heart of our store, bringing energy, enthusiasm, and unforgettable moments to every guest who walks through our doors.
Added 28 mins ago
EN
Sales Associate (Part-Time Seasonal) @ Garden of the Gods
Event Network
Colorado Springs, CO
- Part-time
As a Sales Associate (Part-time Seasonal), you’ll be the heart of our store, bringing energy, enthusiasm, and unforgettable moments to every guest who walks through our doors.

Insight Global

REMOTE Senior Amazon Connect Engineer

Baltimore, MD, United States

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Job details

Experience: 8+ years of cloud, application, integration, or contact-center engineering experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description

Insight Global is seeking a Senior AWS Amazon Connect Engineer for a top power generation client. This individual will take ownership of the design, implementation, integration, optimization, and production support of enterprise-scale Amazon Connect solutions. The engineer will build and optimize sophisticated contact-center functionality including call flows, routing, outbound campaigns, progressive dialing, conversational IVR, callbacks, and advanced voice capabilities. They will also develop integrations across AWS services, Salesforce/CRM platforms, APIs, and downstream data systems while driving platform scalability, security, reliability, monitoring, and performance. The ideal candidate brings deep hands-on Amazon Connect expertise and can lead complex production troubleshooting, technical design discussions, and engineering best practices across a large enterprise environment. This is a fully remote position, starting at a 6-month contract.

Day-to-Day:

Own the design, implementation, enhancement, optimization, and production support of enterprise Amazon Connect solutions
Design and optimize call flows, routing strategies, inbound/outbound calling, and advanced voice functionality
Own outbound campaigns and progressive dialer solutions from implementation through operational support
Build and support integrations between Amazon Connect, AWS services, Salesforce/CRM systems, APIs, and enterprise applications
Develop and troubleshoot Lambda-based and event-driven integrations
Optimize the platform for scalability, performance, reliability, security, and monitoring
Support contact records, real-time streaming, reporting, analytics, call recording, and downstream data processing
Lead troubleshooting and root-cause analysis for complex production issues involving routing, latency, stuck calls, call flows, and agent connectivity
Lead technical design reviews and establish engineering best practices
Partner across architecture, applications, infrastructure, operations, security, and business teams
Provide technical leadership and guidance to the broader engineering team

Skills and Requirements

8+ years of cloud, application, integration, or contact-center engineering experience
Strong hands-on Amazon Connect expertise, ideally 5+ years
Strong hands-on experience with the "Progressive Dialer" function, and the "Voice Data Storage" function
Bachelor’s degree in Computer Science, IT, Engineering, or related technical field
Enterprise-level experience designing, implementing, and supporting Amazon Connect environments
Strong experience with call flows, routing, inbound/outbound calling, and advanced voice capabilities
Strong AWS experience with Lambda, S3, DynamoDB, CloudWatch, API Gateway, IAM, and KMS
Experience with CTR/contact records, Kinesis Data Streams, Amazon Data Firehose, and real-time data processing
Experience integrating Amazon Connect with Salesforce/CRM platforms, REST APIs, and enterprise applications
Experience with advanced Connect functionality such as priority routing, transfers, voicemail, callbacks, notifications, and hours-of-operation management
Experience with Contact Lens, call recording, transcription, analytics/reporting, monitoring, and sensitive-data/redaction concepts
Experience with Amazon Lex for conversational IVR/self-service
Development/scripting skills, preferably Python, including troubleshooting Lambda integrations
Infrastructure as Code experience with Terraform and/or CloudFormation, plus CI/CD
Master’s degree
Amazon Bedrock and/or Amazon Polly
Amazon Connect migration/modernization experience from legacy contact-center or CCaaS platforms
Salesforce Service Cloud Voice integration
Omnichannel voice/chat experience
AWS CLI experience
Experience integrating recordings, transcripts, and metadata into analytics or Voice-of-Customer platforms
Experience supporting contact-center platforms in regulated/security-conscious environments
AWS Certified Solutions Architect Professional or Associate
AWS Certified Developer Associate
AWS Certified Advanced Networking Specialty

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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