Jobs in the United States

25+ jobs

Save this search

Added 15 mins ago
Forward Deployed Software Engineer-Palantir Foundry-Experienced Associate
PwC
Kansas City, MO · St. Louis, MO
As a Forward Deployed Software Engineer-Palantir Foundry-Experienced Associate, you will leverage advanced technologies and techniques to design and develop robust data solutions for…
Added 15 mins ago
EG
Databricks Data Engineer
Eliassen Group
Jefferson City, MO
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 33 mins ago
EG
Databricks Data Engineer
Eliassen Group
Washington, DC
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 42 mins ago
BH
Intelligent Automation Engineer
BrightSpring Health Services
Louisville, KY
- $7.25 USD / hour
We're seeking an Intelligent Automation Engineer with strong hands-on expertise in UiPath, Microsoft Power Platform, Power BI, Copilot Studio, and Agentic AI. This role will design scalable…
Added 42 mins ago
EG
Databricks Data Engineer
Eliassen Group
Frankfort, KY
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 1 hour ago
Data Engineer/Architect
Leidos
Remote, United States
Leidos has an exciting opportunity for an experienced Data Engineer/Architect to support the design of a new data foundation. This foundation will support generative AI applications,…
Added 1 hour ago
Senior Data Engineer (AWS & Databricks)
General Dynamics Information Technology
Fairfax, VA
GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. The Senior Data Engineer will leverage their expertise with AWS Cloud and the…
Added 1 hour ago
Senior Detection Engineer
Nightwing
Arlington, VA
The engineer translates threat intelligence, hunt findings, and incident response lessons into reliable behavioral analytics, investigative queries, and automation. This work moves the team…
Added 1 hour ago
EG
Databricks Data Engineer
Eliassen Group
Richmond, VA
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 4 hours ago
P
Electrical Engineer Manager
Pfizer
Groton, CT
- $99,200 to $165,400 USD / year
Support modernization of control architectures, including data acquisition, monitoring, and advanced analytics capabilities
Added 4 hours ago
Thermo-Fluids Engineer I (Onsite)
RTX Corporation
east hartford, CT
Knowledge of data analytics or machine learning methods for analyzing real-world data.
Added 4 hours ago
EG
Databricks Data Engineer
Eliassen Group
Hartford, CT
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 4 hours ago
Digital Services Application Engineer
Trane Technologies
Oklahoma City, OK · Broken Arrow, OK
Responsible for analyzing building and energy data to identify meaningful outcomes. Account Engineer creates consultative documentation to provide to the customer.
Added 4 hours ago
EG
Databricks Data Engineer
Eliassen Group
Oklahoma City, OK
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 4 hours ago
Advanced Manufacturing Engineer Lead - P
FAITH TECHNOLOGIES INC
MENASHA, WI
Added 4 hours ago
Unit Controls Technical Lead
Trane Technologies
La Crosse, WI
…Nuvolo, and more - combines technical expertise with advanced analytics to create data-driven solutions that add real value for customers, communities, and the planet. Whether you're…
Added 4 hours ago
EG
Databricks Data Engineer
Eliassen Group
Madison, WI
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 4 hours ago
GC
Senior Demand Planner - Mobility
Gates Co
Denver, CO
- $40,123 USD / year
Improve planning effectiveness through Excel, Power BI, planning systems, data analytics, automation, master-data discipline, and continuous process improvement.
Added 4 hours ago
Engineer - IT Field Services
United Airlines
Chicago, IL
…technology solutions brought to life with innovative architectures, data analytics, and digital…
Added 4 hours ago
EG
Databricks Data Engineer
Eliassen Group
Springfield, IL
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 5 hours ago
Senior Mechanical Systems Engineer
KLA Corporation
Milpitas, CA
…manufacturers meet high-quality standards for technologies like AI, data centers, automotive and electronic devices. Our inspection, metrology, and analytics systems detect and monitor…
Added 5 hours ago
Software Development Engineer in Test (SDET)
reveleer
Remote, United States
Reveleer is the first of its kind in our space – a self-service platform that mines health data using AI, NLP, and advanced analytics. Our Platform enables health plans to focus on the…
Added 5 hours ago
T
Data Scientist V
TEKsystems
Menlo Park, CA
- $80 to $90 USD / hour
You will work closely with a Senior data engineer to turn the measurement strategy into scalable data models, dashboards, and reporting. The ideal candidate has a product analytics…
Added 5 hours ago
SDE II EC2 Nitro, EC2 Nitro
Amazon
Santa Clara, CA
The EC2 Nitro local storage team is seeking an experienced Software Development Engineer to build virtualized, hardware-accelerated solutions for EC2 disk instances at global scale. Our…
Added 5 hours ago
Software Development Engineer III, AWS Sagemaker Unified Studio
Amazon
Santa Clara, CA
Are you intrigued or passionate about Machine Learning (ML) and Analytics? Our team is looking for talented back-end engineers to help us build the next generation of integrated development…

Insight Global

REMOTE Senior Amazon Connect Engineer

Baltimore, MD, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 8+ years of cloud, application, integration, or contact-center engineering experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description

Insight Global is seeking a Senior AWS Amazon Connect Engineer for a top power generation client. This individual will take ownership of the design, implementation, integration, optimization, and production support of enterprise-scale Amazon Connect solutions. The engineer will build and optimize sophisticated contact-center functionality including call flows, routing, outbound campaigns, progressive dialing, conversational IVR, callbacks, and advanced voice capabilities. They will also develop integrations across AWS services, Salesforce/CRM platforms, APIs, and downstream data systems while driving platform scalability, security, reliability, monitoring, and performance. The ideal candidate brings deep hands-on Amazon Connect expertise and can lead complex production troubleshooting, technical design discussions, and engineering best practices across a large enterprise environment. This is a fully remote position, starting at a 6-month contract.

Day-to-Day:

Own the design, implementation, enhancement, optimization, and production support of enterprise Amazon Connect solutions
Design and optimize call flows, routing strategies, inbound/outbound calling, and advanced voice functionality
Own outbound campaigns and progressive dialer solutions from implementation through operational support
Build and support integrations between Amazon Connect, AWS services, Salesforce/CRM systems, APIs, and enterprise applications
Develop and troubleshoot Lambda-based and event-driven integrations
Optimize the platform for scalability, performance, reliability, security, and monitoring
Support contact records, real-time streaming, reporting, analytics, call recording, and downstream data processing
Lead troubleshooting and root-cause analysis for complex production issues involving routing, latency, stuck calls, call flows, and agent connectivity
Lead technical design reviews and establish engineering best practices
Partner across architecture, applications, infrastructure, operations, security, and business teams
Provide technical leadership and guidance to the broader engineering team

Skills and Requirements

8+ years of cloud, application, integration, or contact-center engineering experience
Strong hands-on Amazon Connect expertise, ideally 5+ years
Strong hands-on experience with the "Progressive Dialer" function, and the "Voice Data Storage" function
Bachelor’s degree in Computer Science, IT, Engineering, or related technical field
Enterprise-level experience designing, implementing, and supporting Amazon Connect environments
Strong experience with call flows, routing, inbound/outbound calling, and advanced voice capabilities
Strong AWS experience with Lambda, S3, DynamoDB, CloudWatch, API Gateway, IAM, and KMS
Experience with CTR/contact records, Kinesis Data Streams, Amazon Data Firehose, and real-time data processing
Experience integrating Amazon Connect with Salesforce/CRM platforms, REST APIs, and enterprise applications
Experience with advanced Connect functionality such as priority routing, transfers, voicemail, callbacks, notifications, and hours-of-operation management
Experience with Contact Lens, call recording, transcription, analytics/reporting, monitoring, and sensitive-data/redaction concepts
Experience with Amazon Lex for conversational IVR/self-service
Development/scripting skills, preferably Python, including troubleshooting Lambda integrations
Infrastructure as Code experience with Terraform and/or CloudFormation, plus CI/CD
Master’s degree
Amazon Bedrock and/or Amazon Polly
Amazon Connect migration/modernization experience from legacy contact-center or CCaaS platforms
Salesforce Service Cloud Voice integration
Omnichannel voice/chat experience
AWS CLI experience
Experience integrating recordings, transcripts, and metadata into analytics or Voice-of-Customer platforms
Experience supporting contact-center platforms in regulated/security-conscious environments
AWS Certified Solutions Architect Professional or Associate
AWS Certified Developer Associate
AWS Certified Advanced Networking Specialty

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

Apply About employer

Report this job