Remote Program Manager (ERP)

Required Skills & Experience

• Bachelor’s degree from an accredited college or university required
• A minimum of ten (10) years previous project management experience in a healthcare setting
• Project Management Professional (PMP) certification required
• Previous experience with selection and ERP evaluations partnering with consulting firms, specifically Deloitte - We need a Program Manager with experience to “speak ERP language” while keeping Deloitte accountable to determining scope then documenting implementation plan
• Strong experience in Organization Change Management, executive communications, and ERP experience

Job Description

Responsible for the initiation, coordination, and completion of multiple, parallel projects within Enterprise Project Management Office (EPMO). · Builds and maintains strong relationships with team members, vendors, and other departments involved in the projects · Owns stakeholder management; responsible for setting customer expectations and leading efforts to sustain customer satisfaction · Defines project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders · Works in conjunction with stakeholders across all functional teams, including but not limited to, Finance, Accounting, Marketing, HR, IT, Clinical, Risk, Legal, Rev Cycle Management · Develops, presents, and maintains project plans and associated communications documents · Prepares executive level status updates and presentations for program report outs · Estimates resources and participants needed to achieve project goals · Assigns responsibilities, monitors, and summarizes progress of project · Drafts and submits budget proposals. Recommends subsequent budget changes where necessary · Identifies, reports, and resolves issues and conflicts within the project team · Identifies and manages project dependencies and critical path · Develops and delivers progress reports, proposals, requirements documentation, and presentations · Proactively manages changes in project scope, identifies potential crises, devises, and leads execution of contingency plans · Defines project success criteria and disseminate them to involved parties throughout project life cycle Uses project delivery metrics to measure and improve team performance · Conducts project postmortems and drives continuous improvement efforts · Develops best practices and tools for project execution and management. Participates in efforts to standardize practices and consolidate tracking methods across all EPMO projects · Actively seeks out and acts on opportunities for PM process improvement using a combination of industry experience and Lean activities