REMOTE MECM Imaging Engineer

Job Description

Lead and/or support the technical work for laptop/device imaging, provisioning, testing, and deployment using MECM. Establish, execute, and support repeatable imaging procedures, quality checks, and troubleshooting processes suited to secure environments. Build and maintain task sequences, collections, and deployment configurations for OS, drivers, applications, and security settings. Implement hardened image pipelines, configuration baselines, and automated provisioning. Support remote imaging to deploy, capture, and push Windows operating system images to devices over a network, often without physically handling the hardware and update/maintain the WIM (update drivers, etc.). Image, configure, and support distribution points. Support operations and maintenance of the MECM infrastructure, including hierarchy, distribution points, boundaries, client health, and reporting. Validate images, packages, and configurations for devices meet approved configuration, security, and quality requirements before release. Additional support duties, including working tickets to remediate user issues that can inform continuous improvement of the Windows image, imaging processes, etc. Maintain documentation, SOPs, and change control records for audit and compliance. Track production output, exceptions, rework, and provide progress reports.

Skills and Requirements

Bachelor’s Degree, One-and-one- half (1.5) years of additional experience can substitute for one (1) year of a typical degree program. Minimum 10 years of experience supporting windows laptops and imaging, specifically building images in MECM (not Intune). Ability to obtain/maintain a public trust clearance. Experience with MECM administration and troubleshooting. Excellent communication, customer service, and problem-solving skills. Candidates with experience in US Federal Government environments will be favored. Candidates with existing Public Trust and/or Secret/Top Secret clearances will be favored.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.