Remote Epic Professional Billing Analyst

Required Skills & Experience

Must Haves:

5+ years Epic PB Analyst Experience Extensive experience providing maintenance, support, handling incidents, break-fix, and overall optimization of the Epic application. Must hold a Professional Billing Certification Knowledge of revenue cycle optimization and professional billing workflows and processes Demonstrated experience supporting the development and build of the PB application

Nice to Have Skills & Experience

Charging Background

Job Description

Our customer is seeking a Professional Billing Analyst to join their team in support of day to day tickets and opimization.

The Application Analyst is primarily responsible for supporting the design and build of the Epic application. They are primarily responsible for the overall build of the workflows, system configurations, change documentation and support of operations for the application. The Application Analyst is responsible for the installation and upgrades and the configuration of the application. The Application Analyst assists in the coordination of end-user support activities. The Application Analyst creates the test plans for the application, executes the test plans and version upgrades, and documents all test outcomes, including troubleshooting and support. The Application Analyst is responsible for addressing basic user or build issues, recommending mitigation plans and escalating more complex issues. The Application Analyst also provides on-call support for the application through go-live.

1. Executing Application Design and Build: Designing and building the related application Working with Operations to optimize the design of the application s capabilities and workflows Performing a thorough review of all Foundation Build Content and workflows for application Participating in unit, application, and integrated testing for system functionality Building data fields, screens, templates, and user-defined functionality, as required Reviewing the proposed training curriculum Following build standards and maintaining synchronization between environments in collaboration with environment team
2. Application Support: Providing go-live support for users on new applications, including functionality Providing on-call support for application through go-live and post go-live Representing application in Integrated Area Workgroups Supporting continuous documentation of system modifications and updates
3. Documentation and Communication: Maintaining and closing support tickets Logging decisions and issues/risks in tracker Supporting application governance needs, including development of business case for decisions Maintaining version control of work flows, issues/risks log, and decisions tracker Supervising basic issues and roadblocks, escalating issues as needed Communicating with supervisors to determine necessary escalations
4. Project Management: Recommending areas for process improvement Assisting with development of future state materials Following the process for identification, tracking, resolution and closure of all issues Following the change control process and any required changes Coordinating test plans and new systems, complying with version upgrades and systems