Remote Benefits Coordinator/Specialist – Level 2 or 3

Required Skills & Experience

Excellent interpersonal and communication skills, with a commitment to providing timely, responsive, accurate, and thorough service. Strong collaboration skills with the ability to effectively partner with multiple internal and external stakeholders. Highly detail-oriented with strong organizational and time management skills. Demonstrated ability to handle sensitive and confidential information with professionalism and discretion. Flexible and adaptable, with the ability to navigate ambiguity and adjust to evolving business and client needs. Comfortable working in a fast-paced, dynamic environment. Experience supporting benefits outside of the U.S.; Canada and Brazil experience preferred. Working knowledge of standard regulations and compliance requirements related to employee benefit plans. Minimum of 2 years of relevant benefits administration experience. HRIS experience preferred; Workday familiarity is a plus. Proficiency with Excel and/or Google Sheets preferred.

Job Description

Serve as the primary contact for benefits-related questions, including coverage, claims, and enrollment. Partner with Payroll, HR, Legal, brokers, carriers, and other stakeholders to support benefits administration. Create and distribute employee communications related to benefit changes and updates. Perform audits, investigate discrepancies, and resolve benefit-related issues. Coordinate broker and carrier training sessions. Support billing, invoicing, and 401(k) administration. Maintain benefit plan documentation and employee resources. Ensure HIPAA compliance. Support benefits system testing and ongoing reviews

Pay Range: 40-50/hr