QC Manager

Required Skills & Experience

Hands-on, verifiable counterfeit/suspect electronic component detection experience. This is a hard requirement and candidates without it should not be submitted Direct hands-on experience using counterfeit detection equipment/methodologies including X-ray inspection, XRF, decapsulation, and dimensional/visual inspection 7+ years of progressive QC/QA experience within electronic components, electronics distribution, or a related high-reliability industry, including direct counterfeit detection work 3+ years directly leading a QC or technical inspection team Strong working knowledge of IDEA-STD-1010B and AS6081 inspection protocols Working knowledge of AS9120 or ISO 9001, ISO 14001, and ANSI/ESD S20.20 Experience with environmental management and supporting QEHS/EHS programs Experience developing procedures, work instructions, and training Strong audit experience, including supporting internal, customer, supplier, and/or certification audits Strong knowledge of risk assessment, CAPA, and root cause analysis methodologies such as 8D, 5 Whys, Ishikawa, and FMEA Experience investigating nonconformances, customer complaints, and returns Ability to interpret technical drawings, specifications, and customer requirements Experience working cross-functionally to implement quality/process improvements College degree in Quality, Engineering, Business, Environmental Health & Safety, or related field, OR equivalent experience

Nice to Have Skills & Experience

IDEA-ICE-3000 Professional Inspector certification ERAI InterCEPT Certified Inspector certification Advanced electronic component laboratory testing experience Internal Auditor certification Demonstrated management-system audit experience Lean Six Sigma Green Belt or Black Belt Existing exposure to ISO 14001 environmental programs, workplace safety, or ESG initiatives Experience with X-ray, XRF, microscopes, and Olympus dimensional inspection tools Experience with ERP, SharePoint, and ClickUp environments

Job Description

Day-to-Day:

Lead and manage a team of 3 QC Inspectors/Technicians, including staffing, scheduling, workload assignment, coaching, and performance management Oversee incoming, in-process, customer-specific, and final electronic component inspections Ensure inspectors correctly follow IDEA-STD-1010B, AS6081, customer requirements, and internal procedures Serve as the technical authority for counterfeit and suspect electronic component detection Serve as technical lead on the Material Review Board for disposition of counterfeit/suspect materials Manage QC throughput and KPIs including customer on-time delivery, quality levels, supplier on-time delivery, supplier quality, inspection SLAs, and QC hold times Maintain and improve North American QEHS procedures, records, training, and management-system controls Support ISO 14001, workplace health and safety programs, risk assessments, emergency preparedness, incident reporting, and ESG activities Plan and coordinate internal, customer, supplier, and certification audits and drive findings through verified closure Lead investigations into nonconformances, customer complaints, and returns, including containment, root cause analysis, and CAPA Oversee inspection-equipment calibration, preventive maintenance, and ESD controls Assess existing QC SOPs/work instructions and identify opportunities for improvement Conduct a North America QEHS gap assessment and execute the agreed improvement roadmap Standardize regional procedures, work instructions, and training in coordination with global QEHS Coordinate with two other global QC locations to promote consistency Drive continuous improvement in warehouse metrics and quality rates Utilize SourceCore ERP, QEHS SharePoint, ClickUp, and inspection equipment including X-ray, XRF, microscopes, and Olympus dimensional tools Complete company-supported IDEA-ICE-3000 and ESD certifications after hire

Job Description:

Insight Global is seeking a QEHS / QC Manager, North America for a top global electronic components distribution client. This individual will lead North American QC inspection operations and serve as the technical authority for counterfeit and suspect electronic component detection. The manager will oversee a team of QC Inspectors/Technicians, ensure compliance with established AS6081 and AS9120 programs, lead counterfeit-material disposition and quality investigations, and drive inspection performance and continuous improvement. The role will also support the North American Quality, Environmental, Health & Safety (QEHS) management system, with responsibility for assessing and improving existing processes, strengthening ISO 14001, safety, audit-readiness, and ESG activities, and aligning regional procedures with global QEHS standards. This is an excellent opportunity for an experienced electronics quality leader who combines hands-on counterfeit component detection expertise with strong people leadership, audit, CAPA, and management-system experience.