QA DevOps Associate II

Required Skills & Experience

• Bachelor’s degree in Computer Science or related
• 3+ years of experience developing and maintaining automated & manual test frameworks. o Right now, primarily manual building automation frameworks (looking for 70% manual, 30% automation)
• Strong experience in QA testing methodologies including functional, smoke, integration, end to end, and regression testing.
• Experience using Selenium, Cypress, or comparable automation tools.
• Experience with API testing and related tooling.
• Experience working in Agile delivery environments.
• Experience with Azure DevOps or similar tools. (JIRA, ADO, ETC.)
• Working knowledge of SQL for data validation and backend verification.
• Ability to create test plans, test cases, test scenarios, and traceability documentation.

Nice to Have Skills & Experience

• Playwright automation experience.
• Experience writing automated tests in languages such as TypeScript, JavaScript, C#, or Python.
• Experience with Azure DevOps or similar tools. (JIRA, ADO, ETC.)
• Experience in integrating automated tests into CI/CD pipelines.
• Experience with Git-based source control workflows.
• Experience in customer-facing web applications and digital experiences.
• Utility industry experience is a plus.
• Experience working with Oracle Utilities (CIS)

Job Description

Team: Customer Product – 1 other QA on scrum team, and will work with the rest of customer portfolio, 3 others – total between 10-15 people

The QA DevOps Associate II is responsible for ensuring the quality, reliability, and scalability of customer-facing and backend technology solutions through a combination of manual and automated testing practices. This role works closely with software engineers, product owners, business analysts, and QA team members to develop comprehensive test strategies, create automated test frameworks, and execute testing across the application stack. The ideal candidate possesses strong experience in functional, integration, regression, API, and end-to-end testing, with a passion for test automation and quality engineering. The successful candidate will be a hands-on contributor capable of designing, developing, and maintaining automated test suites while supporting overall release quality through risk-based testing approaches.

Job Responsibilities:

• Support development and execution of Test Strategy and Test Plans.
• Perform hands-on manual testing including functional, integration, and end-to-end.
• Design, develop, and maintain automated test suites for web, API, and backend services.
• Create automated regression tests to support CI/CD deployment pipelines.
• Design and execute API tests using tools such as Postman, Playwright, SOAPUI, or similar frameworks.
• Validate backend processing, data integrity, and system integrations across multiple applications.
• Collaborate with developers and product team during feature planning and design to identify test scenarios and quality risks early in the development lifecycle.
• Participate in requirement refinement and sprint ceremonies to ensure testability of solutions.
• Develop and maintain reusable automation frameworks and test utilities.
• Track and analyze application failures, troubleshoot defects, and assist development teams with root cause analysis.
• Support test data creation and management for automated and manual testing efforts.
• Contribute to continuous improvement of QA processes, testing standards, and automation best practices.