Program Manager, Technical Services Delivery

Overview

The Project Manager understands the project's goals, objectives, and scope and creates a plan that outlines the tasks and timelines. The Project Manager is the main point of contact and owns the communication with the project team and stakeholders, manages risks and issues, and monitors progress to ensure that the project stays on track

Responsibilities

Follow defined project scope and objectives; ensure scope creep, communication, and quality are carefully managedTrack billable and nonbillable costs to ensure billing accuracyDevelop and manage a detailed schedule and work planProvide project updates regularly to internal and external stakeholders about strategy, adjustments, and progressUtilize industry best practices, techniques, and standards through ensure project executionMeasure project performance to identify areas for improvementMentors and coaches Project CoordinatorsServe as a direct manager to consultants. Not limited to but including:

• Effectively communicate roles and responsibilities to accomplish project objectives
• Build a balanced relationship and provide performance feedback
• Manage culture to drive team performance
• Offer any professional support needed

All other job duties as assigned

Qualifications

Minimum of 1-3 years of project coordinator or related professional experience Demonstrated heightened attention to detail Strong oral and written communication skills Experience presenting to customer stakeholders and/or senior management Demonstrated track record of driving and meeting deliverables Experience tracking process or continuous improvement items Ability to build relationships and communicate effectively with internal and external stakeholders Build cohesion within the team and motivate team to produce