Product Manager

Required Skills & Experience

• 5+ years of product management experience driving product strategy and execution Web Integration Projects
• Ability to create product road map, strong user stories and cases
• Highly communicative working amongst business units
• Jira or similar documentation software
• Agile experience

Nice to Have Skills & Experience

xperience working in an eCommerce space and/or reservation management systems and services supporting consumer-facing products, ideally ecommerce booking, payments/general ledger/payment reconciliation, rules logic, and availability, rate, and inventory management. Fluent in industry best practices and can identify areas for optimization and innovation.

• Experience with leveraging generative AI tools to assist in product research, user story creation, and automation
• Strong product sense for various users and what makes compelling consumer products and delightful user experiences - ensuring new designs and enhancements can best support use cases of internal teams, agents, and direct-to-consumer users.
• Passionate about the end user experience and delivering quality results.
• Familiar with A/B experimentation methods and hypothesis-driven development. Experience in running competitive and consumer analysis.
• Experience with leveraging Contentsquare for end user behavior and insights. Including: zone mapping, heat maps, and session replays.
• Relevant agile certifications preferred

Job Description

This Senior Product Manager will support the pre-travel technology and digital experience for a major cruise and vacation business. Reporting to Product Management leadership, this role will drive product strategy, concept development, and delivery of digital initiatives. The Senior Product Manager will work closely with Product Management, Technology, and Business Operations teams to improve the customer journey leading up to travel.