Product Experience Analyst

Required Skills & Experience

• CIS Background and Excel
• New Grad / 1+ Year of Experience
• Self-starter, highly motivated to excel under minimal supervision
• Exceptional time-management skills
• Excellent multitasking and problem-solving abilities
• Ability to identify and address product performance issues and improve user experience
• Strong attention to detail
• Strong verbal and written communication skills
• Experience in content management systems a plus.
• Flexibility to navigate in a dynamic and fast-paced work environment, adjusting priorities as needed
• Ability to work collaboratively with cross-functional teams
• BA/BS in Marketing, Communications and/or related fields preferred

Job Description

• 50/50 Split of Technical and Functional
• Gather, Interpret, and use complex data to build and configure products in-store and online.
• Perform routine product configuration updates with highly sensitive time constraints.
• Provide ongoing technical product support for cross-functional teams.
• Execute product update and QA initiatives with impeccable attention to detail, adhering to strict QA standards.
• Be an active and vocal participant in undertaking technical and UX related product initiatives.
• Manage/own product builds including updates, troubleshooting, and communication between cross-functional teams.
• Enhance site experience by improving product setup and processes
• Use complex data to develop actionable steps that will improve processes and optimize results.
• Act as product and configuration thought leader to support advancement initiatives.
• Building relationships with stakeholders
• Prepare product presentations