PMO Support Consultant - Remote

Required Skills & Experience

Required

• 5+ years in technology program/project management, technical operations
• Experience managing multiple concurrent technology projects across teams
• Working knowledge of software delivery (Agile, Scrum, Kanban) and how engineering teams operate
• Familiar with budgets and spend tracking,
• Hands-on experience with Smartsheet, including dashboards, reports, formulas, and automations
• Proficiency with project tools such as Jira & Smartsheet
• Excellent written and verbal communication, with the ability to hold senior stakeholders and technical teams accountable
• Strong organization, attention to detail, and the discipline to manage many moving parts without dropping details
• Sound judgment, discretion with sensitive information, and a bias toward action

Nice to Have Skills & Experience

• PMP, PgMP, SAFe, or similar certification
• Experience in managing IT projects
• Experience building standards or PMO functions from scratch
• Basic SQL or scripting skills for pulling and shaping data

Job Description

About the Role We’re looking for a Technology Portfolio Manager who also functions as a Chief of Staff to our technology leadership. You’ll oversee the tasks and deliverables across our technology projects, keep leadership meetings prepared and productive, maintain team standards, and own the budget data and dashboards that give leadership a clear view of what’s happening. You’ll be the person who keeps the technology organization organized, informed, and moving.

What You’ll Do Technology project oversight

• Track risks, milestones, dependencies, and owners across all active technology projects
• Monitor delivery status, flag risks and blockers early, and follow up with project managers until they’re resolved
• Maintain a current view of the technology portfolio, including scope, timelines, and priorities
• Identify cross-project conflicts, capacity constraints, and prioritization tradeoffs, and bring recommendations to PM leadership
• Run regular status reviews across the Project managers to ensure all the projects are being maintained
• Lead special projects and strategic problems that don’t have a natural home Meeting readiness
• Serve as a force multiplier for leadership: prepare briefings, synthesize information, draft communications, and Capture decisions, action items, and owners, & follow up to make sure commitments are met
• Make sure the right data, decisions, and attendees are in place before each meeting
• Capture decisions and action items in large meetings, then track them to completion
• Manage the operating rhythm: weekly syncs, monthly reviews, quarterly planning, and offsites Team standards & operations
• Foster a culture of accountability, clear communication, and healthy team dynamic
• Define, document, and maintain team standards for status reporting, documentation, handoffs, and communication
• Keep project management tools and workflows consistent across teams
• Coach team leads on following standards and help them adopt new processes
• Review practices periodically and improve them as the team grows Budget data
• Collect, reconcile, and maintain budget and spend data for technology projects, vendors, licenses, and headcount
• Flag overruns and upcoming spend with clear context for leadership Dashboards and reporting
• Build & maintain dashboards and reporting that give leadership real-time visibility into project health and delivery along with budget information.
• Make sure data is accurate, current, and understandable to non-technical audiences
• Turn raw data into concise summaries and recommendations for leadership
• Improve reporting over time based on what leaders actually use

How You Work

• Detail-oriented: you catch the gaps others miss
• Proactive: you follow up before you’re asked
• Clear communicator: you make complex status simple
• Collaborative: you earn trust from engineers and executives alike
• Reliable: leadership can count on your information being accurate How We’ll Measure Success
• Technology projects have clear owners, dates, and current status
• Budget data is accurate and available on demand o Leadership has a trusted, up-to-date view of the portfolio at any time (because Project plans are kept up to date) o Weekly meetings are well-prepared, focused, and produce clear decisions and follow-through o Dashboards are accurate and actually used by the team o Risks and blockers surface early rather than late o The team’s operating rhythm feels smoother and lighter over time

The pay rate for this role ranges based on years of experience between $70-80/hour.