Onsite Desktop Support
- Bellevue, WA, United States
From $26 USD / hour
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Job details
- Pay
- From $26 USD / hour
- Experience
- Experience in a Help desk or customer support environment supporting various hardware, software and personal computer tools: 1-2 years.
- Posting language
- English
- Posted
Original job description
Required Skills & Experience
- Experience in a Help desk or customer support environment supporting various hardware, software and personal computer tools: 1-2 years.
- Experience with InTune.
- Experience with mobile device set-up, specifically iPhones.
- Ability to set up authentication.
- Ability to communicate clearly and concisely, both orally and in writing.
- Ability to type 35 WPM.
- Ability to deliver customer service to users with various levels of computer knowledge.
- Strong technical aptitude and troubleshooting skills.
Job Description
A utilities client in the PNW is looking for a Service Desk Associate to work onsite in the Bellevue/Bothell area Washington. This individual will act as a first point of contact supporting the company for information systems user problems, including traveling to different locations to help with mobile device set-up. They will also respond to routine hardware/software problems and complete tickets through Service Now. Ideally this person will be technically savvy, have great communication skills, and have a desire to learn new things.