New Patient Coordinator

Required Skills & Experience

2 + yrs of healthcare experience registering and scheduling patients

Experience verifying patient insurance and checking their eligibility

Customer Service experience

Nice to Have Skills & Experience

Urology Experience

Oncology Experience

Bilingual

Experience with Athena

Job Description

A cancer treatment specialist group is seeking a New Patient Coordinator to support their growing needs. This team will be handling calls to get new patients registered and scheduled for an initial consultation appointment.The new patient coordinator will obtain patient records, demographic information, referral information and they will input it into the system and schedule the patient for their initial consultation appointment with the provider. When inputting patient information they will also check the patients eligibility and verify their insurance. The ideal candidate will have the ability to multitask and navigate different systems while taking care of the patient and providing top tier customer service. In this role you will be handling about 40-50 patient calls daily. This position is based in the Austin area and will start off remotely, but by February employees may expect to report on-site.