Required Skills & Experience
2+ years of experience supporting or administering a Learning Management System (LMS). Hands-on experience managing user accounts, course assignments, learning paths, enrollments, completions, and training records. Experience uploading, publishing, and maintaining digital learning content within an LMS. Strong LMS reporting skills, including pulling completion, enrollment, compliance, and overdue-training reports. Experience troubleshooting LMS issues such as access problems, incorrect assignments, completion-status errors, and course-launch issues. Strong Excel skills for tracking, reporting, and manipulating training data. Strong organizational skills and attention to detail, particularly when managing large volumes of employee and training data. Strong written and verbal communication skills with the ability to support employees, trainers, managers, and other stakeholders.
Nice to Have Skills & Experience
Experience with platforms such as Cornerstone OnDemand, Workday Learning, SAP SuccessFactors, Docebo, Saba, Moodle, or Oracle Learning. Familiarity with SCORM, AICC, xAPI, or other e-learning content standards. Experience supporting compliance or mandatory training programs. Experience with LMS implementation, migration, system upgrades, or testing. Experience creating dashboards or advanced reporting using Power BI or similar tools. Exposure to instructional design or e-learning development tools such as Articulate 360, Storyline, Rise, or Adobe Captivate. Bachelor’s degree in Human Resources, Learning & Development, Business Administration, Education, or a related field.
Job Description
The LMS Coordinator is responsible for the day-to-day administration, maintenance, and support of the organization’s Learning Management System (LMS). This individual will manage training content, course assignments, user records, reporting, and LMS troubleshooting while partnering with Learning & Development, HR, compliance, and business stakeholders to ensure employees have accurate and timely access to required training.
Create and maintain courses, curricula, learning paths, and training assignments. Enroll users individually or in bulk and manage audience/group assignments. Monitor training completion and distribute recurring compliance reports. Upload and test SCORM and other e-learning content. Troubleshoot learner access, enrollment, completion, and course-launch issues. Maintain accurate employee learning histories and LMS records. Support new-hire, annual compliance, certification, and recurring training initiatives. Assist with LMS testing, enhancements, integrations, and system updates. Coordinate with L&D, HR, IT, compliance, and business leaders on training requirements. Provide LMS guidance and support to learners, managers, and instructors.
