Lead UKG Functional Analyst

Required Skills & Experience

• 5+ years direct experience with UKG Workforce Management/UKG Dimensions
• Hands-on experience configuring and supporting UKG Timekeeping
• Knowledge of timekeeping rules, pay policies, rounding, exceptions, and Time & Attendance workflows
• Experience supporting application configuration, troubleshooting, testing, enhancements, or implementations
• Experience with IT change management, governance, or transformation initiatives
• Ability to gather business requirements and develop functional and technical documentation
• Strong Excel skills, including pivot tables, VLOOKUPs, and data analysis

Job Description

The Senior Analyst - UKG Workforce Management (WFM) supports the implementation, configuration, optimization, and ongoing management of UKG Workforce Management, formerly Kronos Dimensions.

This senior technical and functional analyst position combines hands-on UKG WFM Timekeeping and Advanced Scheduler expertise with IT governance, change management, documentation, testing, and integration support. The Senior Analyst partners with operational teams, HRIS, Payroll, IT, vendors, and other stakeholders to translate workforce management requirements into scalable system solutions.

Configuring and troubleshooting UKG WFM Timekeeping rules, pay policies, rounding, exceptions, and Time & Attendance functionality

Supporting Advanced Scheduler configurations, including patterns, rotations, and coverage rules

Serving as a subject matter expert for UKG WFM implementations, upgrades, enhancements, and regression testing

Gathering business requirements and translating them into functional and technical specifications

Troubleshooting timekeeping, scheduling, clock, device, configuration, and system issues

Validating system changes, integrations, interfaces, and data flow across HRIS, Payroll, and downstream applications

Developing functional designs, process flows, test scripts, configuration guidance, decision logs, and version-controlled documentation

Supporting IT governance, change management, audit, security, and configuration standards

Managing workflows for enhancement and configuration requests

Defining current-state and future-state processes to support operational transformation

Supporting data validation, exception review, system cleanup, and workflow improvement initiatives