Lead Building Automation Services Specialist

Required Skills & Experience

• High school diploma or state-recognized GED
• 5+ years of relevant experience performing preventive maintenance and diagnostics of building automation systems (BAS)
• Demonstrated experience with:
• BACnet
• Modbus
• TCP/IP Ethernet and networking
• Strong technical background in HVAC controls
• Strong communication skills with ability to command a room and lead teams effectively

Nice to Have Skills & Experience

• Tridium/Niagara experience is highly preferred
• Previous Siemens experience

Job Description

The Lead Building Automation Service Specialist is a senior-level, hands-on technician responsible for servicing, troubleshooting, maintaining, and upgrading Building Automation Systems (BAS) at customer sites. This person will handle preventive maintenance, service calls, repairs, system startups, and project-to-service transitions. They’ll also serve as a technical resource for customers and other technicians, so we’re looking for someone who can independently troubleshoot complex BAS/controls issues while providing strong customer service. Day to Day

• Troubleshoot, service, repair, and maintain Building Automation Systems (BAS)
• Respond to scheduled and emergency service calls, including participation in an on-call rotation
• Perform preventive maintenance and ensure BAS equipment and systems are operating properly
• Diagnose automation/control system issues and determine appropriate repairs or system improvements
• Perform system checkout, startup, and commissioning-related activities on projects
• Support project completion and the transition of newly installed systems into ongoing service
• Document service calls, repairs, maintenance, and recommendations through service tickets and reports
• Identify opportunities for system upgrades, repairs, and additional service work
• Educate customers on proper system operation and provide basic system training
• Build strong customer relationships and serve as a technical point of contact in the field
• Coordinate with contractors and other service team members at customer sites
• Lead and mentor junior service technicians and help troubleshoot more complex issues
• Manage workload independently and meet customer/service deadlines

Salary range: $66,259-$113,587