IT Support Admin

Required Skills & Experience

• Experience with Windows and MacOS
• Ability to maintain end user warehouse devices such as thermal label printers, all-in-one desktop PCs, iPhones, and 2D barcode scanners.
• Strong understanding and maintenance of wireless networks in industrial production environments assisting remote network engineering teams.
• Some experience administering users and groups in Microsoft Entra ID (formerly Azure Active Directory) and M365 Admin.
• Experience managing devices via Microsoft Intune or similar industry MDM.
• Ability to prioritize work based on department and production objectives
• Solid Inventory Management skills.
• Excellent written and verbal communication skill
• Primary warehouse environment, remote support for remote employees

Nice to Have Skills & Experience

Bilingual

Job Description

As a Technical Support Administrator I, you’ll be responsible for the administration and support for the respective fulfillment center’s IT hardware and network systems. You will have the ability to work in a fast-paced production environment, prioritizing work based on department and production objectives. This role presents various challenges daily and you will be required to “think on your feet” to develop effective solutions. This is a physically active role where you will be expected to troubleshoot and maintain devices in various parts of the warehouse throughout the day.