IT Asset Data Analyst

Required Skills & Experience

• 2-3+ year of hands-on ServiceNow Asset Management experience
• Experience working within ServiceNow ITAM / Asset Management modules
• Experience auditing, validating, cleansing, and maintaining large asset datasets in an enterprise environment
• Strong understanding of hardware and/or software asset data
• Experience ensuring asset records are complete, accurate, and free of inconsistencies
• Intermediate Excel skills, including VLOOKUP and formulas
• Strong attention to detail and analytical/problem-solving skills
• Experience partnering with vendors and cross-functional teams to resolve data issues
• Ability to hit the ground running within ServiceNow Asset Management

Nice to Have Skills & Experience

• Experience with both Hardware Asset Management (HAM) and Software Asset Management (SAM)
• ServiceNow SAM Pro experience
• Knowledge of APIs, integrations, vendor data feeds, and data transfers
• Experience with inventory and asset lifecycle management
• Experience creating ServiceNow dashboards and reporting
• Tableau experience
• Familiarity with discovery tools
• Experience performing formal asset audits and identifying root causes of data discrepancies

Job Description

Insight Global is seeking an IT Asset Data Analyst (ServiceNow) for a top enterprise client. This individual will be responsible for maintaining the accuracy, integrity, and completeness of hardware and software asset data within ServiceNow. The role will work with high volumes of asset records coming from vendors and internal integrations, identifying discrepancies, validating data, supporting asset lifecycle activities, and conducting audits. The ideal candidate has hands-on ServiceNow Asset Management experience, is highly detail-oriented, comfortable working with large datasets, and can collaborate with vendors and internal teams to quickly resolve data-quality issues.

Day-to-Day:

• Maintain the accuracy and integrity of hardware and software asset records within ServiceNow
• Monitor approximately 500+ incoming assets per day, with volumes sometimes reaching roughly 2,000 records
• Review vendor-provided data and integrations to ensure records are flowing into ServiceNow correctly
• Identify missing fields, incorrect records, inconsistencies, duplicates, and other data-quality issues
• Update asset statuses throughout the lifecycle, including moving assets from stock to in use
• Support onboarding of new asset models and ensure models are correctly established within ServiceNow
• Perform asset audits and historical data cleanup, including validation of model numbers and asset tags
• Monitor API/integration data feeds and help troubleshoot failed or inaccurate transmissions
• Work directly with internal teams and vendors to resolve asset-data discrepancies
• Help establish stronger auditing and data-governance processes as the asset environment matures

Compensation:

$30/hr to $34/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.