IT Admin

Required Skills & Experience

• Associate degree OR at least 3 years of relevant experience in Data Entry/Administration, Business Administration, Bookkeeping, IT System Administration, or a related area.
• Relevant experience may include experience gained through the Armed Forces.
• Strong verbal and written communication skills.
• Advanced Microsoft Excel skills, including pivot tables and formulas.
• Strong technical aptitude and comfort working with SaaS and web-based applications.
• Experience with workflow automation tools such as Microsoft Power Automate, Zapier, Make, or similar technology.
• Familiarity with AI tools and the safe use of LLMs within a corporate environment.
• Strong analytical and conceptual thinking abilities.
• Excellent attention to detail and ability to maintain accurate records.
• Strong planning, organization, and time-management skills.
• Ability to work independently and take ownership of responsibilities.
• Strong customer service skills with the ability to troubleshoot technical issues for end users.
• Ability to effectively support and communicate with stakeholders experiencing technical issues or frustration.
• Self-motivated with a strong desire to learn new technologies and develop new skills.

Job Description

Seeking an IT Administrator to support a combination of IT financial administration, enterprise application administration, reporting, technical support, and process automation. This person will work closely with IT leadership, project managers, vendors, and the IT Data Analyst. A significant part of the role involves supporting IT budgeting and financial processes, including invoice processing, CAPEX/OPEX tracking, forecasting, purchase orders, and financial reporting using SAP and Smartsheet. The IT Administrator will also provide system administration support for enterprise applications, including Smartsheet, Atlassian, and Tricentis. Responsibilities include user and license administration, configuration changes, end-user support and training, workflow improvements, and application troubleshooting. As the role develops, this person will have opportunities to support workflow automation, AI-enabled processes, and broader digital transformation initiatives.