Inside Sales Representatives

Required Skills & Experience

Must-Haves 1+ years of experience in a fast-paced, customer-facing sales or service environment Demonstrated success meeting or exceeding sales quotas Strong verbal and written communication skills Active listening, problem-solving, and conflict-resolution abilities Ability to manage a high volume of calls, chats, emails, quotes, and live order processing Strong multitasking, organization, and time-management skills Proficiency in Microsoft Word, Excel, and Outlook Ability to work across multiple systems simultaneously, including CRM and CCaaS platforms Experience using Power BI and CRM tools for reporting, sales analysis, opportunity tracking, and quote management Ability to learn quickly and succeed in a fast-paced, changing environment High school diploma Plusses College degree Technology-related B2B sales experience Experience supporting multiple brands ERP system experience Experience recommending additional products based on customer needs or purchasing history Day-to-Day Manage a high volume of customer calls, chats, and emails Process customer orders during live interactions Create and deliver accurate, real-time product quotes Identify customer needs through effective discovery and questioning Make outbound calls to follow up on inquiries and open quotes Recommend additional products based on customer needs and buying history Resolve challenging customer interactions while maintaining satisfaction and loyalty Partner with customer service and technical sales support teams Track opportunities, quotes, sales growth, and performance through CRM and Power BI Follow established sales processes and escalation guidelines Participate in ongoing sales and customer-service training Meet daily productivity, service, quality, and sales targets

Job Description

Insight Global is seeking an Inside Sales Representative I for a top global electronic-components supplier. This candidate will support customers with urgent product needs while driving revenue growth and delivering a best-in-class experience. The role involves managing a high volume of customer interactions, preparing real-time quotes, processing orders, conducting outbound follow-up, and uncovering opportunities to recommend additional products. The ideal candidate is customer-focused, results-driven, highly organized, and comfortable navigating CRM, Power BI, CCaaS, and other internal systems in a collaborative, fast-paced sales environment.