Fire Alarm Project Technician 2

Required Skills & Experience

• 3+ years of experience installing enterprise-level fire alarm systems
• NICET 1
• Comfortable operating an aerial lift up to 20 feet in the air
• Experience programming, troubleshooting, and commissioning Edwards or equivalent fire alarm systems.
• Valid Drivers license
• Ability to commute to Chantilly/surrounding areas daily

Nice to Have Skills & Experience

• Associate degree in Electronics or related field including equivalent military experience
• EST 3/4 Certification
• NICET Level II

Job Description

• Install, program, test, troubleshoot, repair, and maintain fire alarm, life safety, security, and building automation systems, escalating complex issues when necessary.
• Read and interpret blueprints, schematics, wiring diagrams, technical manuals, and specifications to complete installations and service work.
• Utilize standard test equipment and hand tools to diagnose issues and restore system functionality.
• Apply knowledge of applicable building, fire, sprinkler, and mechanical codes to ensure compliance.
• Mentor and support junior technicians by providing technical guidance and training.
• Commission new systems, perform functional testing, analyze system performance, and develop routine system programming.
• Deliver exceptional customer service by serving as a trusted technical resource and ensuring a positive customer experience.
• Collaborate with engineering teams to resolve complex operational, maintenance, and warranty-related issues.
• Provide feedback to management regarding customer satisfaction, product performance, installation practices, and opportunities for improvement.
• Execute technical project activities including programming, graphics development, system startup, certification testing, customer training, documentation, and ongoing support.
• Identify project risks, communicate concerns proactively, and assist in developing mitigation strategies to maintain schedules and budgets.
• Partner with Fire Alarm Designers to ensure systems meet all applicable codes, standards, and project requirements.
• Work closely with Project Managers and Operations Managers to coordinate project execution, maintain quality standards, manage scope changes, and enhance customer satisfaction.
• Perform additional duties and responsibilities as assigned.