Field Technician II*

Required Skills & Experience

• 10+ years of experience in systems diagnosing, upkeep, and deployment o Telecom cabling, IP networking or voIP systems o Networking experience, network switches, servers, large scale deployments experience, servers & server rooms o Short notice domestic and occasional international deployments
• Eligibility for FAA and government security clearance
• Bachelors Degree (if no degree, 15yrs experience will be equivalent)

Nice to Have Skills & Experience

• Familiar with ATC systems
• VoIP systems experience

Job Description

Insight Global is seeking to hire an FSR to support the deployment, configuration and upkeep of advanced Air Traffic Control (ATC) systems across customer sites nationwide. This role involves conducting system surveys, diagnosing technical issues, and ensuring all systems meets strict performance KPIs. Technicians will collaborate directly with contracting partners and clients, representing the company in a highly visible support role to increase customer satisfaction. The ideal candidate will bring at least four years of experience in system deployment and service - especially in telecom or IP networking environments (VoIP servers) - with a strong grasp of IP networking and RF principles. U.S. Persons capable of obtaining FAA and government security clearance are strongly preferred due to the sensitive nature of the systems supported.