Field Service Technician

Required Skills & Experience

• Minimum of High School Diploma/Vocational Training.
• Must have three (3) or more years of experience.
• Must have a mastery knowledge of trouble shooting commercial intrusion systems, fire systems, CCTV, intercom and access control systems.
• Must have a working knowledge to full understanding of local/national codes.
• Must have a mastery knowledge of test equipment, such as multimeters, battery analyzers and decibel meters.
• Must have a valid driver's license and be able to clear a drug screening.
• Must be licensed through the state of Connecticut.

Job Description

• Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
• Must have an ability to proctor, coach, and teach others.
• Provides reliable, high quality customer support.
• Provides customer instruction on system operation and functionality.
• Performs system testing and signal verification.
• Maintains the necessary truck stock/inventory (equipment and tools).
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Ensures the progress and completion of assigned tasks.
• Provides documentation of service and hours worked.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
• Must have a strong work ethic.
• Must be detail oriented.
• Must complete other projects, as assigned.
• Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
• Requires 50% to 75% proficiency in ADT Commercial / Everon Solutions Tier 1 product offerings.

This role pays from 35/hr - 55/hr based on experience