Field Merchandising Manager

Required Skills & Experience

Retail experience, required. Direct experience in retail merchandising, retail operations, or physical retail program execution 3+ years driving execution of in-store retail merchandising projects or programs for a brand, retailer, or vendor 3+ years of project management experience, including complex schedules and deliverables across multiple retail locations 3+ years managing third-party labor agencies and/or fixture production vendors Working understanding of display fixture production and installation implementation, sufficient to build realistic work-back schedules Strategic understanding of retailer third-party labor operations Proven ability to create and tailor written and verbal program updates for broad cross-functional audiences High level of accuracy and attention to detail across concurrent, complex installations Strong root cause analysis and cross-functional problem resolution Proficiency with Google Workspace and Microsoft Office, including large store-level datasets Willingness to travel to retail markets as programs require

Nice to Have Skills & Experience

Agency-side experience: prior employment with a third-party retail merchandising or field labor agency, delivering in-store programs on behalf of brand clients Experience in consumer electronics retail Experience with national retail accounts such as Walmart, Best Buy, Sam's Club, or carrier retail Demonstrated experience executing Shop-in-Shop programs with retail partners Experience planning large-scale executions from concept through production Background in budget management, purchase orders, or procurement support

Job Description

Program Execution & Operations Prioritize and progress a high volume of concurrent projects across a high number of retail doors against fixed retailer deadlines Build execution plans for initiatives spanning all product lines, including detailed work-back schedules and deliverables Coordinate deployment of updated fixtures and graphics for seasonal refreshes and graphic update cycles Track display and fixture compliance across the portfolio, measure against the agreed standard, and drive the field activity required to meet it Coordinate repair and maintenance processes to sustain consistent brand representation across all locations Conduct store visits and market walks to validate execution quality and gather field insight

Third-Party Labor Agency Coordination Act as a day-to-day point of contact for regional third-party labor partners, fixture and display production companies, channel marketing, and field sales, resolving routine issues and escalating where direction is needed Run recurring third-party labor meetings to track deliverables and surface risks Monitor agency performance against scope, schedule, and quality, identifying execution gaps early and proposing corrective action Help establish, maintain, and apply operational processes for in-store and regional activity with third-party labor partners Draft installation instructions and program guidance for labor and retailer partners, reviewed with the regional manager before release

Cross-functional Collaboration Partner across Channel Marketing, Sales, Staffing, Visual Merchandising, Finance, Procurement, Retail Technology, and Channel Experiences Work with third-party labor agencies, R&M vendors, fixture vendors, and retailers through implementation and ongoing operations Communicate clearly to internal and external audiences, tailoring updates to the audience Help establish the routines, escalation paths, and documentation that keep a broad partner group aligned