Required Skills & Experience
- 8+ years of progressive experience designing, implementing, and supporting enterprise infrastructure, cloud platforms, or DevOps solutions.
- 5+ years of hands-on experience with Infrastructure as Code, automation, CI/CD, and cloud platform delivery.
- 3+ years serving as a technical lead, solution design owner, or primary technical authority for complex enterprise initiatives.
- Demonstrated ownership of end-to-end solution design, including requirements, architecture decisions, standards, security, resiliency, implementation oversight, operational acceptance, and lifecycle planning.
- Experience integrating infrastructure platforms with systems such as ServiceNow, Active Directory, secrets-management solutions, APIs, and enterprise data or application services.
- Advanced design and implementation of enterprise infrastructure across Azure, AWS, and private cloud environments.
- Infrastructure as Code and automation using Terraform, Azure DevOps pipelines, Git, YAML, PowerShell, and related tools.
- Kubernetes orchestration, container platforms, and cloud-native service integration.
- Windows and Linux server administration, identity services, networking, security fundamentals, and high-availability technologies.
- Troubleshooting and performance tuning of complex distributed systems.
- Monitoring, logging, capacity management, disaster recovery, and operational readiness practices.
- Strong mentoring, peer-review, decision-making, and conflict-resolution skills.
Nice to Have Skills & Experience
- Preferred: Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field; equivalent relevant experience is acceptable.
- Relevant cloud, DevOps, Kubernetes, security, or infrastructure certifications are preferred.
- Experience with Agile, Site Reliability Engineering, ITIL, identity management, enterprise security, and cost optimization.
Job Description
Leads the design, implementation, automation, and operational excellence of resilient enterprise infrastructure solutions across public and private cloud environments. Owns end-to-end technical design for assigned platforms and services, including architecture decisions, design documentation, standards, security, scalability, availability, supportability, and lifecycle roadmaps. Provides technical direction to engineers and partners with Architects, Developers, Project Managers, business leaders, and external service providers to deliver consumable infrastructure capabilities and integrations. Acts as a senior escalation point, mentors team members, and drives continuous improvement while maintaining high-quality, service-oriented delivery.
Essential Duties
Owns end-to-end technical design for assigned infrastructure platforms and services across public and private clouds. Translates business and technical requirements into solution architecture, proof-of-concept designs, design standards, decision records, implementation patterns, and lifecycle roadmaps. Accountable for design quality, security, resiliency, scalability, operability, recoverability, and alignment with enterprise architecture. Leads design reviews and approves implementation readiness within assigned scope. 30%
Leads implementation and continuous improvement of infrastructure through Infrastructure as Code, automated provisioning, configuration management, and CI/CD practices. Establishes reusable patterns and engineering standards using technologies such as Terraform, Azure DevOps, Git, YAML, PowerShell, Kubernetes, and cloud-native services. Guides engineers through complex delivery work and validates that solutions conform to approved designs. 25%
Provides technical leadership and Level 3 escalation support for enterprise infrastructure, including Azure and AWS services, Kubernetes platforms, Windows and Linux systems, identity and access integrations, cross-environment connectivity, and third-party applications. Directs troubleshooting of complex distributed systems, drives root-cause elimination, and ensures monitoring, performance, capacity, availability, and recovery requirements are met. 20%
Partners with Architects, Developers, Security, Service Management, project teams, business stakeholders, and vendors on product evaluations, platform strategy, cost and support considerations, and technology lifecycle decisions. Mentors and peer reviews engineers, communicates complex design decisions to technical and non-technical audiences, supports change management and documentation, and participates in scheduled or unscheduled after-hours maintenance and rotational on-call support. 20%