Desktop Support Analyst
- Blendon, OH, United States
From $25 USD / hour
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Job details
- Pay
- From $25 USD / hour
- Experience
- 2 to 5 years of experience as a support technician
- Posting language
- English
- Posted
Original job description
Required Skills & Experience
-2 to 5 years of experience as a support technician
Strong understanding of:
o Microsoft Windows 10/11 o Microsoft Office Software o Computer hardware o Computer peripherals o Microsoft System Center Configuration Manager o ServiceNow o Printers o Basic Networking Concepts o Basic Identity and Access Management (MS Active Directory) o Mobile Devices o Excellent communicator o Problem solver o Accurate record and documentation keeper o Team player mentality
Nice to Have Skills & Experience
-
Job Description
Desktop Support Analysts are responsible for providing technical assistance with computer hardware and software to Kokosing team members.
- They are also responsible for processing work orders, email, and phone calls.
- They will support Microsoft Windows 10/11 desktops, laptops, software, printers, scanners, basic network issues, mobile devices (Android/iOS), and other assorted technology.
More about this job
Skills
- Microsoft Windows
- Microsoft Office
- Microsoft System Center
- ServiceNow
- Identity and access management
- Microsoft Active Directory
- Documentation