Customer Service Associate (GTW)

Required Skills & Experience

-Prior customer service or retail experience preferred -Comfortable handling POS systems and basic inventory tasks

Job Description

Insight Global is currently hiring Customer Service Associates for an exciting event coming to Columbus, Ohio, starting on November 4th! Our client is a dynamic entertainment agency that specializes in producing and operating immersive attractions and events across North America. They are bringing an immersive Sistine Chapel Replica to the Polaris Fashion Place Mall that will run from November 4, 2026, to December 31, 2026, and need enthusiastic and reliable individuals to join their operations team for the launch and daily management of the exhibition.

Key Responsibilities:

Guest Services:

-Greet and assist visitors with ticketing and general inquiries -Scan and sell tickets using POS systems -Provide information about the exhibition and ensure a welcoming environment

Retail Operations:

-Operate the gift shop, manage sales, and restock merchandise -Maintain cleanliness and organization of retail space

Operational Duties:

-Serve as a key holder: responsible for opening and closing procedures -Monitor inventory and communicate stock needs

The hourly pay for this position is $18/hr.