Continuous Improvement Specialist

Job Description

A manufacturing client is seeking a Continuous Improvement Specialist to join their team! This individual will act as a project coordinator for quality and compliance initiatives, ensuring documentation, training records, corrective actions, and quality procedures are properly maintained and followed. Responsibilities will include supporting audit readiness efforts, assisting with ISO and IATF compliance initiatives, driving quality awareness throughout the facility, and working closely with operators and leadership to strengthen the organization's quality culture. The role will also help manage customer complaints, quality-related follow-up activities, KPI tracking, and continuous improvement projects while promoting employee understanding of quality expectations and standards. This is a full-time, on-site position in Cleveland, OH, working approximately 8:00 AM to 4:00 PM

Skills and Requirements

• Manufacturing industry experience with exposure to plant or factory environments
• Working knowledge of ISO 9001 and/or IATF 16949 standards
• Experience supporting quality systems, compliance programs, documentation control, audits, or continuous improvement initiatives
• Experience participating in internal, customer, or third-party audits
• Strong communication skills with the ability to effectively engage production employees, operators, and leadership teams
• Proven ability to manage multiple priorities, drive action items to completion, and coordinate cross-functional projects
• Experience maintaining quality records, procedures, training documentation, and compliance-related documentation
• Experience training employees on quality procedures, compliance requirements, and quality system expectations Experience within the automotive manufacturing or automotive coatings industry Experience with ISO 14001 and/or ISO 45001 standards Experience supporting IATF 16949 certification efforts, gap assessments, or audit preparation Background in corrective and preventive actions (CAPA), customer complaint investigations, and root cause analysis Experience with Lean Manufacturing, Continuous Improvement, or Six Sigma methodologies SAP experience Experience driving quality culture initiatives and employee engagement programs on the manufacturing floor

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.