Computer Systems Engineer

Required Skills & Experience

• Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or equivalent technical experience.
• 5+ years of hands-on computer systems troubleshooting experience preferred.
• Demonstrated experience supporting legacy Windows and DOS environments.
• Experience with UNIX and/or Linux systems.
• Strong understanding of computer hardware architecture and hardware/software interaction.

Job Description

• Troubleshoot and maintain Windows NT, Windows XP, Windows 7, MS-DOS, UNIX, and Linux systems.
• Diagnose and repair software corruption, operating-system failures, boot issues, driver conflicts, and application problems.
• Troubleshoot computer hardware, including motherboards, CPUs, memory, HDD/SSD storage, power supplies, BIOS/CMOS, network adapters, and peripheral devices.
• Support legacy interfaces and technologies such as IDE/PATA, SATA, SCSI, ISA, PCI, serial/RS-232, parallel, and Ethernet.
• Perform system backup, disk imaging, restoration, and recovery of legacy systems where replacement or operating-system upgrades may not be practical.
• Troubleshoot basic IT and networking issues involving TCP/IP, network connectivity, permissions, file sharing, and communications.
• Perform root-cause analysis of intermittent or complex hardware/software failures.
• Document system configurations, troubleshooting procedures, repairs, and recovery processes.