Call Center Service Representative - Jr
- San Diego, CA, United States
From $25 USD / hour
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Job details
- Pay
- From $25 USD / hour
- Experience
- 1 year of customer service experience
- Posting language
- English
- Posted
Original job description
Required Skills & Experience
1 year of customer service experience HS Diploma
Job Description
Description:
Places outbound calls regarding account status, complaints, and related inquiries; handles incoming calls to address customer questions, concerns, and complaints. Provides accurate information, resolves issues in a timely and professional manner, documents all interactions, and escalates matters as needed. Maintains a high level of customer service while ensuring compliance with company policies and procedures.
More about this job
Skills
- Customer service
- Regulatory compliance