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Closed listing

Call Center Representative GI

  • Arlington Heights, IL, United States

From $20 USD / hour

This opening has closed.

The original listing is kept below for reference.

Job details

Pay
From $20 USD / hour
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Required Skills & Experience

Must Haves:

Customer service & Call Center experience Longevity in roles Computer savvy, comfortable navigating between different software Coachable Critical thinking, good instincts, adaptable

Job Description

Day to Day:

Scheduling for GI appointments: commonly colonoscopy Environment: cubical setting Each call lasting 3:30-5 minutes Training: 1 on 1 with a current employee for the first few weeks Metrics: QA, monitored calls, constructive criticism, handle time and accuracy Highly structured environment and metrics based (notified for breaks- they get two 15-minute breaks and half hour lunch)

More about this job

Skills

  • Customer service
  • Critical thinking
  • Adaptability
  • Scheduling

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